Firmware Upgrade for Industrial Wearables Manufacturer
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
We make industrial wearables and cloud enterprise software for a difference of industries including warehousing and soldierly applications. I am the VP.
Desired goal
What issue was the provider supposed to deal with?
Sirin Software?We have manner firmware that we use for our main wearable artifice that runs Android and we needed an upgrade to better wifi connectivity.
What were your objectives for this project?
We needed to increase the wifi accomplishment and fix our mannerers had a better user experience.
Provided solution
What were the reasons for choosing Sirin Software?
After speaking to a number of different vendors, we determined to go with Sirin owing they were apprehensionable almost firmware, they were wonderfully detailed, and they were ready to work with us on pricing and leadtimes.
Describe the project and the services they granted in detail.
They took our rise code and upgraded the wifi firmware to a more late release. They tested separate rendering for us and establish the one latest one that was consistent and implemented it. After a circular of feedback from our mannerers who were testing it, they made a revision to complete the work.
Were there any dedicated directors or teams that you worked with?
We worked primarily with their developer that they assigned to us and their lead business outgrowth director. The CEO sometimes stepped in when certain as well.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
Our wifi was preventing some nice mannerers from using our platform and the work that Sirin did helped resolve that. This will undoubtedly make a real contact in our business relationships and the accomplishment of our fruit.
How was project treatment arranged and how powerful was it?
We have no complaints almost project treatment, we were updated via email whenever there were updates. Project treatment tools were not certain in this project owing it was little and straightforward.
What precisely do you attend to be the key specialty of Sirin Software?
Even though Sirin is in a different country than us, we could adjoin easily and powerfully. We felt like they kept us in the loop well and we could ask for whatever we needed at any point. The relationship was very open and honorable.
What should be done better, if there are any desired betterments?
The only area for betterment would be on outgrowth side of things. There was one effect we ran into owing something was turned off without our apprehension to get the main task completed, except the component that was turned off was needed by some mannerers. In general, the vendor should always ask the mannerer if it',s okay to do something like that precedently making modifications just in case it',s a needed component.
