The client was impressed by the turnaround time SoftFormance had for various requests. He also appreciated that because of their strong project management skills, he was able to receive the same high level of service from any one of his five points of contact.
SoftFormance understood goals quickly and managed the project well. In the last year, traffic more than doubled and the site garnered new leads. They suggested improvements of internal processes, were generous with their knowledge, and their communication was reliable and straightforward.
The client has been very pleased with the quality of the improvements and how the main point of contact has delivered thoughtful enhancements that exceed expectations. She hopes the quality does not suffer as a result of their growth.
The app boasted over 6,000 users, who appreciated its clean designs and solid performance. SoftFormance impressed with their capable project management, deep talent pool, and consistent communication style. The team addressed any issues quickly and thoroughly.
SoftFormance delivered the app and assistance as specified. They offer an excellent partnership with their sincere interest in the business. They offered their consultation as a complimentary part of their services, setting them apart from their competition. They deliver high-quality results.
The upside for the client included the quality of the deliverable and the responsiveness of the team to changing requirements. The client would have wanted the service to be more affordable and felt nickeled and dimed at times.
SoftFormance crafted code that the client perceived as good value, despite being a bit pricier than other outsourcing alternatives. They especially appreciated the thoroughness with which scoping and delivery were communicated.
Pros include good business ethics, expertise in Python and Javascript, and strong project management. A stronger outsourced CTO approach would be appreciated by the client.
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