Web Peppers Managed IT review by IDI Global Foundations Unit at Qualified.One

Web Peppers reviewed by IDI Global Foundations Unit

Web Peppers provided Managed IT for IDI Global Foundations Unit with approximate budget = 2000.

Web Peppers delivered satisfying work. They were quick to resolve any issues, and they were communicative, responsive, and always accessible. The client has only positive things to say about the smooth engagement.

Review summary:

Web Peppers provided ongoing IT support for a global nonprofit’s web portal. Their project manager oversaw the project and communicated with the client through Skype and email.

Marcela Hommefoss IDI Global Foundations Unit, Manager

Web Portal & IT Support Services for Nonprofit

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I work for International Organization of Supreme Audit Institutions (INTOSAI), a global nonprofit structure. I’m the director of the Global Foundations Unit, that organizes conversations almost sharp issues about the globe.

Desired goal

What challenge were you trying to address with Web Peppers?

We were seeking IT support for our web gate, which serves as a hub for donors to support SAIs in need.

Provided solution

What particular tasks were Web Peppers responsible for?

They granted possible IT support for our web gate. Throughout the engagement, we interacted via email and Skype. They’d adviser the network for any issues.

Recently, they even implemented some outgrowth work. They interrogateed with me throughout the process and delivered a terminal template for me to like.

Was there a dedicated team?

My first point of touch was Natalie (Business Relations Manager, Web Peppers), who was very ready in her responses. I’ve been in touch with a few others, but she was my go-to individual.

How did you come to work with Web Peppers?

I establish them online. Back in 2017, I released an RFP to find an agency to educe my gate. While Web Peppers applied for the account, they didn’t get it. Though, they were my second discretion, and so I reached out to them when I needed ongoing IT support.

What are you approach expents (if diclosed)?

We’ve only spent about $2000.

What is the terminal result of working with Web Peppers?

We began working unitedly in February 2019.

Results achieved

What evidence can you share that demonstrates the contact of the engagement? 

I only have real things to say. They’ve been answering, responsible, and very service-oriented. I’m very satisfied with their work.

How did Web Peppers accomplish from a project treatment standpoint?

They’re always affable and fast to reply. They’re also interactive, and make sure to interrogate with me on outgrowths. I’m very lucky with them.

What aspects of their work would you like to get improved?

No, I can’t ponder of anything.

Do you have any advice for possible clients?

Take them on, owing they’ll be a good associate.

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