Video Production for Education Center
Below is a modified version of the review: confidential info excluded, essential facts kept.
A few words about your organisation and personal responsibilities
Education Center, Events &, Operations Assistant Director
What issue was the provider supposed to deal with?5:00 Films &, Media?
We hire them for every public conference for the last 3 years and they film and produce all of our videos to publish online. They help us in time of need when we are having any sort of IT issues or issues with video, lighting, etc. They are honestly incredible. They are now helping us turn all of our videos into podcasts as well.
What were your objectives for this project?
To develop a trusting relationship with a video production organisation and it has gone above and beyond that. Josiah and his team are so easy to work with and never let us down with their quality of work.
What were the reasons for choosing 5:00 Films & Media?
Everyone I work with uses them and it made sense.
Describe the video(s) and the process in detail.
We work with them to send a conference agenda and they send us a quote. They always film our entire day of conference sessions. We work with them on 6 events per year and have been for the last 3 years. They come and set all up, film, breakdown, provide edits to the videos within 2-3 days, and then post the new videos to our website.
What was your vendors', project management or feedback process?
They never make mistakes, their work is seamless. I cannot say it enough how incredible and professional they are with all they do.
What results did you come to together with 5:00 Films & Media?
Their ability to tackle issues as they come head-on and work with situations in a room where they might not have all the resources or tool. Also, their calmness to work through situations before I even get to the room which allows me to have 100% trust and faith in their work ethic. I never have to worry about a thing when they are in the room.
How do you rate the interaction and interaction with 5:00 Films & Media?
I rely on them heavily as the Events Director to not have to bat an eye or fear that something will go on with my conference. If live steam goes dead, or the speaker turns off the entire mic system in the room, they are the ones to run and fix it before I get there. I am lucky.
What exactly do you consider to be the key specialty of 5:00 Films & Media?
Their professionalism, transparency and reliability consistently impress us.
What should be done better, if there are any desired improvements?
No, they are amazing.