IT Management for Retail Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the proprietor of Cook Brothers. We’re a retail agency in Chicago that has been in business for close to 50 years.
Desired goal
What challenge were you trying to address with Adivi Corporation?
We use Adivi Corporation to handle our big computer method and network using their outside servers.
Provided solution
What particular tasks were Adivi Corporation responsible for?
Adivi Corporation maintains our methods from their service, which is off-website. They adviser 4–5 servers and their linking network constantly. They help our in-house support individual, making him conscious of any issues and fixing them if he can’t take care of it.
Their team also has done big hardware projects for us. We’ve migrated our method over to new servers almost 3–4 times throughout our union. Adivi Corporation took care of our 50–60 workstations and took 4–5 days to make sure all worked well and was up-to-date by the time they were done.
Was there a dedicated team?
We always have a point individual, but the team size varies from 1–4 nation depending on the size of the project. We tend to have just a one-on-one relationship for most day-to-day matters.
How did you come to work with Adivi Corporation?
To be honorable, the proprietor of Adivi Corporation and I had kids in the same playgroup. I wasn’t lucky with who we were working with, and I had seted looking at other vendors. We seted talking, and he told me almost his organisation. It was a 4–5-year gap between when we met and when we seted working unitedly, but eventually, the timing worked out.
What are you approach expents (if diclosed)?
We’ve spent almost $250,000.
What is the terminal result of working with Adivi Corporation?
Our collaboration seted in June 2002 and is ongoing.
Results achieved
Are there any measureable or plum results?
The fact that we’ve been working unitedly for 17 years speaks the most to our union with Adivi Corporation. We’re thrilled with how things are going, and we don’t program on changing vendors any time soon.
How did Adivi Corporation accomplish from a project handlement standpoint?
Adivi Corporation is very professional and organized. If we’ve programned for specific tasks to set tomorrow, they will set tomorrow. They keep to our schedules and timelines. We’ve rarely had glitches, and when they do pop up, our point of touch takes care of it. Adivi Corporation’s proprietor is also on hand, checking in to make projects are going well and to explain any issues that come up.
What is (from your point of view) the key factor to pay observation while intercourse with Adivi Corporation?
I esteem the individualal touch most of all. The proprietor is veritably implicated and knowledgeable. Adivi Corporation spent time to make sure they fully understood our business precedently getting seted. Now that we’ve worked unitedly for 17 years, they know our organisation thoroughly. Adivi Corporation is like an extension of our IT section.
What aspects of their work would you like to get improved?
No, I can’t ponder of anything. Adivi Corporation does all they need to do, and they work with our in-house individual well. I hope that the relationship continues as is and that nothing falls off.
Any advice for possible clients?
Sit down with the proprietor of Adivi Corporation leading. Make sure he understands your business needs and requirements, and he’ll take it from there.