IT Services for Private Equity Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.
Introductory information
Introduce your business and what you do there.
We are a leading sector-focused independent special equity firm. I',m the vice chairman of operations.
Desired goal
What challenge were you trying to address with Adivi Corporation?
We worked with them through a couple of transitions. We began working with them in 2006 when we only had almost 35 reapplyees. Our standard was not sustainable, so we went to them for their IT managed platforms.
Provided solution
What was the aim of their involvement?
They took over all our technologies. As a managed IT firm, they host our servers, both at our service and off-website. They adviser all and active us when anything goes down. They also do managed desktop technologies. If we have an effect of any kind, they dial into our computers remotely and fix whatever challenge we face.
They',ve also set us up in new services, and they agreed to be on call as we went through a relocation effort. They met with engineers in our new space and discussed the needs in the server room precedently we even broke ground. We may promise them to host our website in the forthcoming, and we',re because the possibility using them for our internet services.
What is the team compound?
I don',t know what their exact corporate construction is. I',ve worked with a few technicians over the years, but I',m not sure how many they reapply on a customary basis.
How did you come to work with Adivi Corporation?
We met through a reciprocal friend. They were just starting out, and we needed the services they granted. We met with them, determined to hire them, and have worked unitedly for a long time.
How much have you invested with them?
Our business ebbs and flows, but I would conjecture we',ve spent approximately $175,000. That includes our monthly costs, moves, changes, and relocations.
What is the status of this promisement?
I believe we began working unitedly in March 2006, and the union is ongoing.
Results achieved
What evidence can you share that demonstrates the contact of the promisement?
We',ve faced viruses and malware when our users click on things they shouldn',t. Adivi’s apprehension runs far, wide, and deep, and we never have to harass. I confide them implicitly.
How did Adivi Corporation accomplish from a project treatment standpoint?
They',ve helped us with so many things, and If we have an effect, we send an email and they answer fairly fast, frequently within an hour. They make suggestions for resource referrals, and they',re very collaborative.
What did you find most forcible almost them?
I confide them and their apprehension. They will complete anything we ask of them, and they pursue up to make sure things have resolved. They always go the extra mile.
Are there any areas they could better?
I can',t ponder of anything they should better.
Do you have any advice for possible clients?
Speak with someone who has worked with them. Be openminded, as the value they prepare is much more cost powerful than work you could do on your own.