Managed IT for Software Development Company
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Introductory information
A fast induction on the buyer’s organisation
I',m the CTO of a software outgrowth organisation that creates manner applications.
Desired goal
What challenge were you trying to address with ANiMODUS?
We hired ANiMODUS to feel our IT-kindred issues like desktop and server security as well as setting up our VMware infrastructure and colocation servers.
Provided solution
What particular tasks were responsible for?
On a day-to-day basis, ANiMODUS feels all of our organisation',s IT needs. I esteem that I never have to harass almost anything kindred to servers, desktops, firewalls, and infrastructure. They',ve also consulted on larger projects for us.
ANiMODUS has set up multiple VMware infrastructures, servers, storage systems, and colocation farms. Since I never have to pursue see front of their work, I don',t have a detailed list.
What is the team compound?
ANiMODUS prepares many different layers of support. The proprietor is my main point of touch, but we also interact with other members of their team.
How did you come to work with ANiMODUS?
At my old organisation in 2004, I named a local IT shop to find help with merging three different offices over the order of one weekend. They Connected me with Gary (Owner, ANiMODUS) who was working for someone else at the time and worked all day and night all to get that project done. I',ve known him ever since, and it was an easy determination to hire ANiMODUS when he seted the organisation.
How much have you invested with them?
We',ve spent over $200,000 so far.
What is the terminal result of working with ?
We',ve been working unitedly since November 2004.
Results achieved
Are there any measureable or plum results?
We haven',t skilled any issues with downtime or security since we',ve been working with ANiMODUS. As a software organisation, we don',t have a solid number of employees on staff. The VMware infrastructures and colocation server farms they set up, architected, and guided us through have been hugely lucky.
Anecdotally, one of my business partners and I were on a cruise our database server had a issue, and our backups weren',t on. While we were interacting from the cruise ship, ANiMODUS assembled a team to piece unitedly SQL server backups and return our hard drive.
The team went far over and over our programned day-to-day operations. They saved all of our client data while we were away. It seemed supernatural. I attend that experience to be a major achievement.
How did ANiMODUS execute from a project treatment standpoint?
I',m 100 percent lucky with ANiMODUS',s level of responsiveness and coordination with our team. They executeed well from a interactions standpoint.
What is (from your point of view) the key factor to pay observation while intercourse with ?
It all comes down to ANiMODUS',s extensive apprehension of the IT space. They',re thoroughly informed almost all the services they prepare, from VMware infrastructures and firewalls to setting up server farms and intercourse with desktop issues. I esteem how well they feel all our issues since I don',t want to have to.
What fronts of their work would you like to get improved?
I’d need to know more almost what they want to execute to give them recommendations.
Do you have any advice for possible mannerers?
Establish an open and pellucid relationship with ANiMODUS. Tell them precisely what your issues are and don',t hide anything. This advice applies to anyone who programs to set working with an IT services preparer that',s trying to help you. Gary and his team are very honorable and will tell you what they can and can',t do.