About AnswerFirst Answering company in Tampa, United States
AnswerFirst provides clients and their customers with exceptional 24/7 customer service and answering service solutions. We handle all types of business communications including telephone, email, SMS and chat. We are commonly used for traditional messa
AnswerFirst envisions a healthy world filled with happy people enjoying exceptional customer care.
Our Mission
To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.
Our Values
Above all we value integrity, respect, accountability and diversity.
Awards & Recognitions
Customer Service Done Right
Is The Most Powerful Force In Today’s Business World
We Are More Than “Just An Answering Service”
We are your trusted partner.
We are the most qualified firm in the industry to handle all your answering service and contact center needs.
We’ll answer your calls with the same care and attention as you, this is our specialty. We provide you with the BEST pricing package and the best professional live operators. We pride ourselves for being as transparent as possible so that our clients are able to review the way we handle their accounts without prejudice.
Our team members are intelligent, professional individuals with passion and the intention to make a difference.
We have employees that have been with us for more than 20 years. We take pride in who we are, what we believe and how we conduct ourselves. We are inspired to continually challenge standard protocol; to go above and beyond “the norm” so that everyone who comes in contact with our team members and our organization is impressed by the customer service experiences that we provide. Excellent customer service is what fuels us.
We pursue collaborative relationships.
Through team work, our Customer Service Professionals provide customer service solutions to thousands of companies around the globe.
Insight into Human Nature
We believe that great customer service comes from keen insights and excellent service can propel a company’s reputation.
Respect for the Customer
AnswerFirst has long led the way by recognizing that companies are in the hands of consumers and clients, nothing is more important and relevant today.
Respect for Our World
As well-trained communicators, AnswerFirst’s Customer Service Professionals are in a position to use their customer service skills and tools as a force for good.
Our goal is to help lift you and your business to a higher level and ultimately represent you as a professional business that cares about its consumers or clients.
Live Services: Billed at $0.96 - $1.05* per minute
Virtual Services: Billed at $0.20 per minute
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