AnswerLive’s work has improved the client’s relationship with customers. The team has been helpful in expediting the client’s troubleshooting protocols. Having said that, they could improve their processes by eliminating redundant reporting. Still, they always respond in a timely manner.
The 10-year partnership has been marked by consistently professional service, only a few times has a customer been on hold and only for five minutes. AnswerLive has been highly responsive and supportive at every step of the partnership, leading to total client satisfaction.
Using AnswerLive’s services, stakeholders have achieved 24-hour customer support. In general, the team maintains a seamless workflow with minimal issues.
The answering service is reliable and effective. AnswerLive is always reachable and easy to work with. Their team is described as kind, friendly, and positive. Quick to respond to and resolve issues, they’re proactive about optimizing the partner’s convenience.
AnswerLive has received a lot of great feedback from the client and their customers. They’re great at screening telemarketers or spam callers. Their backlink website allows their client to manage and keep track of calls. Providing similar secretarial duties, they’re more cost-efficient alternative to answering phones.
AnswerLive’s services help customers feel supported and taken care of when they call outside of the workday on weekends or at night. With up to six calls per day coming in afterhours, they save the client from losing considerable revenue. They flexibly accommodate last minute scheduling changes.
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Avg project size: $28333   |   Reviews: 6   |   Portfolio: 0 works
Datascribe is one of the leading legal services solutions provider, delivering legal, shared and advisory services from secure centres in Bangalore, India to top law firms and corporations in the US and Canada. Since 2005, we’ve been successfully providin ...
Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works
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Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works
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Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works