The team has fostered a reliable, straightforward troubleshooting solutions process through their ticketing system. Their consistent ability to address issues as they come up has allowed the client to set their IT-related worries aside, with confidence that they will be properly resolved.
The team’s diligent and efficient work is heavily praised. Bit by Bit Computer Consultants do an excellent job of auditing and optimizing technical performance. Their superb customer service and quick response times set them apart from other IT support vendors.
So far, the engagement has run smoothly. Bit by Bit Computer Consultants is available at all hours to provide solutions. They’re transparent about their capabilities and where their services will be most effective. Unlike other providers, they come up with a plan to address issues quickly.
Bit by Bit contributes a valuable balance of dependable daily support and large-scale IT services with friendly, personable customer service and extensive technical knowledge and expertise. They problem shoot on an ad-hoc basis and manage overarching infrastructure to enhance the internal workflow.
Bit by Bit does a great job ensuring computers and other technologies are running smoothly across the organization. They respond to issues very quickly and research efficient and affordable products to implement.
Successfully taking preventative action by making regular check-ins, the team has consistently provided a reliable service. They prioritize their partner’s satisfaction through fast response times and frequent task updates. The client is confident in their continued relationship.
Bit by Bit Computer Consultants efforts have consistently met the mark. The team is always reachable, and makes sure to follow-up on issues that arise, and strives to ensure customer satisfaction at every opportunity.
The new virtual office allows for far more efficient and accessible remote work. Bit by Bit is highly responsive to any issues and new ideas. Their consistent fee structure, flexibility, and transparency make for a productive partnership at an outstanding value.
The team’s overall performance creates value for cost. Bit by Bit’s responsive service has increased in-house productivity. They resolve each issue with an understanding approach and timely notifications.
Internal staff was pleased with the quality and pace of the Bit by Bit Computer Consultants team’s work. The team was very detail-oriented and organized, making sure they met expectations for every task. Dedicated customer service and responsive communication are two of their key strengths.
Bit by Bit was founded in 1987 as a database application development and networking company. Since then we’ve evolved into a full-service IT firm and leader in delivering reliable and cost-effective managed IT services to companies in and around the Tri- ...
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