CC Capital Group BPO review by Behavioral Health Organization at Qualified.One

CC Capital Group reviewed by Behavioral Health Organization

CC Capital Group provided BPO for Behavioral Health Organization with approximate budget = $50,000 to $199,999.

The team consistently hits all their target numbers for calls made and appointments scheduled per week. CC Capital Group’s great phone skills help them meet deadlines and respond quickly to any concerns that arise. Their useful reporting tools justify the investment and make them a valuable partner.

Review summary:

CC Capital Group provides an outsourced cold-calling sales team for a K–12 mental health organization. They make calls and schedule follow-up appointments.

Behavioral Health Organization, Director of Inside Sales

Cold Calling for Mental Health Group’s Sales Team

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Introduce your business and what you do there. 

I',m the ruler of the sales team for an structure that provides intellectual health coordination to the K–12 aggregation in southern California.

Desired goal

What challenge were you trying to address with CC Capital Group? 

Our biggest challenge is the cost of salesnation and the efficiency of training them.

Provided solution

What was the aim of their involvement? 

CC Capital Group provides us with an outsourced cold-calling sales team. They’re responsible for initially training the team members on how to make a sales call. Then the callers are handed off to me, at which point I train them on our process of reaching out to school districts in more detail. They make calls and set up appointments for me to go in and close the deal with the different school districts. 

Was there a dedicated team?

We work with one project lead and 12 callers.

How did you come to work with CC Capital Group? 

They were recommended by a friend. I talked to Chad (CEO, CC Capital Group) to get an idea of what they could propose. They',re reasonably priced, so I reflection I',d take a chance on them. 

What are you approach expents (if diclosed)?

We bestow roughly $10,000 a month.

What is the terminal result of working with CC Capital Group?

Work began almost October 2018, and the engagement is ongoing.

Results achieved

What evidence can you share that demonstrates the touch of the engagement? 

They',ve been powerful at hitting all the numbers that I asked for. They have to get a true number of client calls that convert to appointments see week. CC Capital Group reports back to us on the numbers so we can see how fruitful they are. It’s very easy for me to set metrics, and their reporting tools are veritably awesome.

How did CC Capital Group accomplish from a project treatment standpoint? 

Their team is fantastic athwart the board. CC Capital Group is extremely helpful so seething is smooth and easy. Our main point of touch is big if I ever have any issues. He is answering and fast to help. We mainly use phone calls and email.

What did you find most forcible almost them? 

I',ve been veritably satisfied with CC Capital Group’s complete personnel. Everyone they’ve given us has big phone experiences. They’re also easy to work with, which is significant. A possible team can be challenging when they’re not in the service with me. It’s so easy to adjoin with them and train them. 

Are there any areas they could better? 

No, there haven',t been any issues. Both the team members and the leadership at CC Capital Group take feedback excellently well. 

Do you have any advice for possible clients? 

Be clear and direct almost what you need their team to do, and CC Capital Group will be lucky to compel. I surely embolden nation to give them a shot.