About CCS Telemarketing company in Eden Prairie, United States
Founded in 1972 and headquartered in Eden Prairie, MN. CCS provides 24/7 answering service and call center solutions to companies of all sizes 365 days a year. CCS is a mid-size, boutique operation that provides simple to sophisticated custom solutions,
In 1972 CCS was founded as a small answering services company. From humble beginnings we started our business by taking handwritten messages and relaying them to our small client base.
Over the next 40+ years we would see a major change in how we support our customers. With the evolution of technology we invested heavily in our infrastructure thus rapidly enhancing our service offerings.
As a result we achieved a major milestone in 2010 by servicing our 10 millionth caller.
Since 2012 CCS has been recognized an impressive five times on the Inc. 5000 list of Americas fastest growing companies.
In 2017 we diversified our service offerings again by merging with our first IT Managed Services company TechFIT expanding our suite of support options.
From Email Management Services to Online Chat Outsourcing to Live Receptionist Services and more were committed to growing with our customers as we head into the future!
We take pride in being a seamless extension of our customers business culture and processes. Our solutions and partnerships focus on our clients needs. Your business is our business.
Our team members are the cornerstone to providing great service. Our team#39;s goal is to partner with you to ensure alignment by leveraging the best technological tools efficient processes and expeditious delivery of information to best service your customers.
Contact us online or call 888-832-5397 to discover how we can help your business.
They answer the phone in a professional manner, using neutral midwest accents utilizing the scripts you want them to use. CCS services include appointment setting, web pop, dispatch services, line transfer, simple message taking, virtual receptionists, e