Centro Global Solutions Telemarketing agency official website in Winchester

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Where excellence is the average

Centro Global Solutions portfolio since 2020

Meet Centro Global Solutions team

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About Centro Global Solutions Telemarketing company in Winchester, United States

Centro Global Solutions is a boutique BPO provider that offers an array of sophisticated customer contact management solutions and business process outsourcing services to a wide range of clients catering to different industries in the Americas (United St

Where excellence is the average


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We have the most passionate people and the most caring for your business. Our management team believes that your success is ours.

Since his early days with Booz Allen Hamilton and MCI telecom Sean has developed discipline and instincts to understand market needs dynamics build solutions that serve customers well and scale operational processes to promote sustained quality and growth. This execution has been achieved under the highest level of ethics governance and transparency. Living by a ’servant leadership’ model Sean has developed many successful leaders who have thrived under his mentorship and made positive impacts to business communities.

Sean has served as CEO for ’Infinity’ ’Quality Care’ and ’Velocity Investment Group’

Sean has also served others through volunteer efforts and several projects like ’GIVE to offset hardship of physically impaired kids in underdeveloped countries. Sean is a graduate of George Mason University in Systems Engineering. He loves Harleys and cooking!

Known for his strong leadership skills Noshi has taken different leadership roles in different business units across Centro where he manifested a hands-off approach empowering and inspiring generations of junior leaders. In 2017 Noshi played a key role in launching Centros Philippines site managing to achieve the sites profit goal ahead of the scheduled time. Thanks to his professionalism leadership and commitment Centro continues to grow in market share in different countries. His love for travel helps him get exposed to different cultures allowing him to deal with all stakeholders from different backgrounds through program management activities.

E. Boules is also the recipient of the U.S. Senate Highest Quality of the Year Award for newly exporting companies in the year of 2006. E. Boules Holds a Bachelor of Science in Electrical Engineering from the University of Texas at Arlington and a Masters of Business Administration from the Marymount University in Northern Virginia. He is a devoted Redskins fan and fond of contemporary music.

His initiatives include improving the Contact Center service delivery through embracing effective and efficient use of technology; creating business models for delivering new IT services and leading strategic initiatives to transform the IT departments to be proactive flexible adaptable and responsive to customer needs. Tamer holds a B.Sc. in Mechatronics Engineering as a joint program with Paderborn University Germany and an MBA from Warwick Business School UK. Tamer is passionate about high-intensity cardio workouts

Alexander started his career in Xerox as an engineer then moved to Mobinil Xceedcc and finally Aga Khan Cultural Services Egypt. He worked in several industries including the high-tech telecom call center construction community development and hospitality industries. Throughout his reputable and extensive career he worked managed oversaw and drove all HR functions from operational managerial and strategic perspectives including strategic planning organizational structuring culture change OD workforce planning recruitment training development career management succession planning performance management compensation amp; benefits HRIS and employee relations.

Alexander is currently teaching HR at AUCs MBA and Executive Management postgraduate studies program Cambridge University Maastricht University RITI and IARS and is providing training services to Westgate EBI AmCham IMI Top Business New Horizons Jadarat I-Learn Bbusinesss and many other reputable training firms in Egypt.

His passion is to stay in the sea for days and go fishing.

During his professional career Scott has worked and lived in a variety of different places around the world including Kazakhstan Russia Germany and the Netherlands. He has an International Master of Business Administration degree from the Vienna University of Economics and Business (Wirtschaftsuniversitat Wien) in Austria in conjunction with the University of South Carolina. Scott enjoys yoga and hiking in his free time.

Also Dawn holds extensive background in Revenue Cycle Management. Hands-on expertise in assessing and managing the essential functions improve the organizations revenue cycle efficiency reduce days in accounts receivable and improve cash flow. Moreover she has deep understanding of end user processes process improvements regulatory compliance payer contract performance analysis client management workflow structures and staff development. Last but not least Dawn has served in Intel Communications for the United States Air Force. Dawn is an avid dog lover

Elsa Phillips graduated from the Coahuila State University in Torreon Mexico with a B.A.A. in Human Resources Management. She is a long-time member of the national and local Society of Human Resource Management (SHRM) for which she has served on the board of directors for more than fifteen years. In 2015 she completed her Human Resources certifications SHRM-CP and PHR. Also she has served as a volunteer for the local United Way in various capacities with the last six years being on the board of directors.

Elsa enjoys traveling around the Mid-Atlantic region and the rest of the United States and learning about its diversity of peoples and cultures. She takes time from her busy schedule to ride her bicycle in scenic Frederick County and has recently begun with an interest in painting.

Michelle Jonson has held leadership positions with BPO operations for industries including telecom online retail marketing and distribution pre-need insurance medicare and medical insurance financial services and travel.

Michelle Jonson has passion for Leadership Development continuous improvement and a true advocate of Servant Leadership. She holds a Bachelor of Arts in Mass Communication from San Sebastian College – Recoletos Manila. A mother of two she enjoys traveling cooking and follows a wide range of TV series to bond with her family.

Dr. Alexander has extensive military and civilian executive healthcare experience education and training in leadership business management hospital administration property development pharmacy management physician practice management practice purchase and sale practice start-ups and practice development. Dr. Robert is a skilled negotiator with an excellent conflict resolution record in union and non-union matters. He has a long history with excellent rapport with medical nursing hospital administration business and community over his professional career. Dr. Robert earned his Bachelor of Science Degree from North Georgia College Masters of Business Administration from Incarnate Word College and his Masters of Health Care Administration from the U.S. Army Baylor Program in Health Care Administration.

Deborah began her career as an Occupational Therapist specializing in geriatric services and children with developmental disabilities. This hands-on experience helped her appreciate the challenges presented to the patient the family and the healthcare provider when illness or other catastrophic health events occur. With a Masters Degree in Health Care Administration she has had a successful career as a hospital CEO and various Vice President positions within the outpatient arena including ambulatory surgery centers physical rehabilitation centers diagnostic centers and physician practices. She is dedicated to ensuring that the best possible care is provided to patients across the entire care continuum.

Dr. Wayne Willis M.D is a Diplomate of the American Board of Family Medicine and the National Board of Medical Examiners. He is recertified on the American Board of Family Medicine Fellow of the American Academy of Family Medicine and on the Board of Directors of the Fellows Fund. Dr. Wallis served on all Major Hospital Committees and Boards including: Executive Committee-Baptist Hospital Chief-Department of Family Practice Assistant Director Family Practice Residency program Medical Director HMO America Pensacola Medical Director Met-Life HMO Pensacola FAFP Scientific Committee FAFP Family Practice Weekend General Chairman Associate Medical Director PCA Pensacola FL Board of Directors Health First and President of the Escambia County Medical Society. Dr. Wallis earned both his Bachelor of Science Degree and Medical Degree from University of Florida and his Internship and Residency in Family Practice from Roanoke Memorial Hospital.

Centro Global Solutions is a multinational boutique provider of customer contact solutions and business process management. Centro Global Solutions provides call center and business process outsourcing services in North America Europe Middle East and Asia Pacific regions.

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