Salesforce Support for Real Estate Marketing Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m a marketing director at Eton Property. We’re a residential room outgrowth cluster that specializes in sales and marketing, and we have 12 employees at the instant.
Desired goal
What challenge were you trying to address with Cloud Analogy?
We brought on the team for Salesforce support owing we wanted to formulate a less hands-on process. We asked Cloud Analogy to set up Salesforce within Propertybase so that we could draw more than twelve columns of information almost a particular room (e.g. size, corporate size).
Provided solution
What particular tasks were Cloud Analogy responsible for?
They set up two different forms of Salesforce for us, one rendering for retail sales and one rendering for channel sales. They’ve also automated our Salesforce processes. For sample, they automated the previously manual process of opting someone out from MailChimp and Propertybase. Now, when someone unsubscribes from MailChimp, they are unsubscribed from Propertybase as well.
Was there a dedicated team?
Nitesh (CIO, Cloud Analogy) was my main point of touch. Nitesh and Prashant (Salesforce Developer, Cloud Analogy) both worked on Salesforce tasks while one other professional worked on MailChimp.
How did you come to work with Cloud Analogy?
I establish them on Upwork, and I saw that they had good reviews and good past experience.
How much have you invested with them?
We’ve invested less than $10,000 with the team.
What is the terminal result of working with Cloud Analogy?
We began and completed the MailChimp integration project in 2019.
Results achieved
Are there any measureable or plum results?
It’s been working fully—it’s something I couldn’t have set up myself. Their work has streamlined our processes. We’re able to centre on the tasks we need to do without worrying almost administrative processes. Within the market in Melbourne, we’re leading in automation. Many nation have been looking at us to acquire how we automated our processes. Typically, we interact through Zoom meetings. It hasn’t been a time-consuming process. It’s been efficient despite the time separation. They work while we’re asleep, and when we wake up more work has been completed. They were very household with what was required, and they were able to do it with ease. They nailed precisely what we wanted see time.
What is (from your point of view) the key factor to pay observation while intercourse with Cloud Analogy?
They just get it. They’re kind with my schedule, and they’re very answering to emails. If I tell them I can’t have a phone take up, they’ll say, “That’s good,” and send me a video I can wait and answer to instead. Also, I didn’t apprehend coding and integration, but they helped me through the process.
What aspects of their work would you like to get improved?
No, I was lucky with the union.
Do you have any advice for possible clients?
If clients can give a veritably good brief, the vendor',s output is going to be powerful.
