E-Commerce Development for Pass Printing Company
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
About six years ago, I created a setup with our running CEO. I came from a powerful print background, and he is from the entertainment activity. We print and exhibit passes, bag tags, and other ductile products.
Desired goal
What challenge were you trying to address with Commerce Pundit?
We hired Commerce Pundit to revamp the third repetition of our website, but we also needed more control over the e-commerce features. The junction between sales and origination weren’t as streamlined as they could be, containing many different technologies to process and order from set to complete.
Provided solution
What particular tasks were Commerce Pundit responsible for?
In the commencement, it seted with the beautification of the platform. We also needed a better integrated method of processes within of one technology. Commerce Pundit pulled all of that unitedly and put it below one hood. For printing and uploading templates and artwork, we needed a seamless and integrated way for clients to do this with additional options. We believed that would lead to more value in the long run. Their team migrated our antecedent platform using another technology base, with a separation of integrations and tools.
Was there a dedicated team?
I personally dealt with four members of the team. I did see a lot of emails and fitness within Basecamp, where up to 11 nation were implicated in dicsussions at times. We had two key project managers throughout the order of the project.
How did you come to work with Commerce Pundit?
During a Google search, I ran athwart Commerce Pundit. Our needs were a pliant different than others, probably owing of the uniqueness implicated in uploading files and other elements. One of their websites caught my eye, so I hit the touch form.
Amanda (CMO, Commerce Pundit) touched me the next day. From there, we vetted through the sales process. I’m a slow sell, so we ended up interviewing five total companies precedently boiling it down to three. We determined on Commerce Pundit owing of their comfort level, reasonable pricing, and background in technology. Since all lined up well, they were the clear chief.
What are you approach expents (if diclosed)?
So far, we’ve spent about $70,000.
What is the terminal result of working with Commerce Pundit?
We worked with Commerce Pundit from November 2018–July 2019.
Results achieved
Are there any measureable or plum results?
While this isn’t a defect of theirs, we were hoping to propel sooner, but there were changes and decisions to be made on our side. For some things, we went in a different course. We quiet have different phases of the project to go and updates to be made. That’s the loveliness of an ongoing relationship with Commerce Pundit.
From the leading 30 days of having the website up, we’ve had less client labor interaction involving orders and volumes are higher. We’re ending SEO labors with our running provider, and are commencement to promise with Commerce Pundit for that as well. There’s been a huge separation in the order process in general. Users can easily be taken into each different phase and finding all fastly, without any intrusion from us.
How did Commerce Pundit accomplish from a project treatment standpoint?
Their project treatment phraseology was rare. The complete aim of the project was very well put advanced, there was an ease of agency on both sides as far as belowstanding what’s next. Their team exhibited powerful interaction experiences and promptness. They also met deadlines.
What is (from your point of view) the key factor to pay observation while intercourse with Commerce Pundit?
Commerce Pundit accomplished over our expectations and imagination. They brought us to an completely different level. Their work ethic is also forcible. Their team can adjoin technical ideas in a way that’s easy to belowstand. They’ve done an excellent job care the ball moving.
What aspects of their work would you like to get improved?
The only thing that I wish was done better implicated the initial documentation. The belowstanding document went through and looked at our running processes. It set up what additions, suggestions, and technologies would better correct those processes. From that document to the aim of work, it had a few things that weren’t included. We have the responsibility to make sure the aim of work did cover all that we needed to be done but didn’t vet. That part is on us. This might be an advancement for them in the forthcoming as they last to grow. But as far as the rest of the promisement, there were no other negatives.
Do you have any advice for possible clients?
Buckle up and get prompt. If you’re going to be attractive with Commerce Pundit, be prepared for blast off.
