About CPI Data Services Business Process Outsourcing company in United States, United States
CPI Data Services is a data capture and BPO firm based in Farmington Hills. We provide expertise and aggressive pricing for data entry, on-line research, data processing services. CPI specializes in insurance, revenue cycle, title and mortgage, appraisal
To consistently reach our standards of high quality and reliable delivery, CPI utilizes a proven process. We succeed by always employing: planning, technology, testing, training, quality assurance, and on-time delivery.
Good preparation starts the momentum toward good results. U.S. project managers and industry experts analyze your business processes to see its role in the overall workflow. Then we work with you to develop project specifications, quality systems, training materials, technology, security protocols, data formats, deadlines and report metrics.
Software can help verify accuracy of information and processing decisions, and monitors performance. Thanks to on-site programmers, we can quickly modify software for unique project needs. CPI can work online in client systems, giving you full control of information, databases and security. Or clients can use our custom platforms, which can include:
Before a project begins, tests assure that results – submitted for your approval – meet or exceed expectations. Potential quality or production issues are addressed.
Ongoing instruction helps employees achieve consistently high accuracy rates. For complex projects, special training equips team members to make decisions when entering data, such as identifying unique forms or searching a document to find the correct information among possible fields or choices.
CPI guarantees the required accuracy using technology and manual monitoring. After the programmatic editing and verification, output specialists carefully review data before transmission. Oftentimes, random audits are performed to further guarantee the highest possible accuracy.
Project output can be delivered as quickly as minutes after images are available. Some are delivered within 2-3 hours from receipt and others are delivered overnight. CPI teams are available 24/7 and can develop a process to fit the requirements of the program.
We work closely with Service Bureaus, title agencies, appraisal firms, as well as end-users requiring an experienced, ISO 27001 certified partner for indexing and other data capture service.
