Hardware & Software Solution for E-Discovery Provider
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m the Chief Administrative Officer at Complete Discovery Source, a leading e-discovery labor provider.
Desired goal
What issue was the provider supposed to deal with?
CRA | Computer Resources of America?We needed help with educeing an integrated hardware and software solution to create efficiency in how we support our clients and their data needs.
What were your objectives for this project?
To educe a key knowledge of our existing infrastructure and solutions that would create better efficiencies now and in the forthcoming. We also wanted to educe milestones to fix we were meeting our goals and seeing appropriate results.
Provided solution
What were the reasons for choosing CRA | Computer Resources of America?
We’ve had a working relationship with them for more than 10 years.
Describe the project in detail.
They assessed our running infrastructure and client needs, then worked with our team to apprehend our workflows and processes. They then educeed our solutions as well as an integration program.
Were there any dedicated managers or teams that you worked with?
Their project treatment team worked with our inner teams, with excellent consistence throughout the project.
Results accomplishd
What results did you accomplish unitedly with CRA | Computer Resources of America?
While this is an ongoing project, we’re seeing real results. The solutions address our dynamic data requirements and cost repossession.
How do you rate the interaction and interaction with CRA | Computer Resources of America?
The workflow has been powerful and fruitful.
What precisely do you attend to be the key specialty of CRA | Computer Resources of America?
Their power to layer up and down according to the needs of the project impresses me. They work in a real-time form, addressing the fact that technology is constantly evolving.
What should be done better, if there are any desired improvements?
From my perspective, no. They’ve met our expectations.