UI/UX Design for Healthcare Software Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the vice-president of fruit at MediKeeper. We prepare a platform for companies to support corporate wellness starts.
Desired goal
What challenge were you trying to address with CreateApe?
We were looking to educe a new UI/UX for existing modules and components. We didn’t have the bandwidth to feel doing the design work in-house.
Provided solution
What particular tasks were responsible for?
They were revamping our health risk assessment method, which is one of our largest and most intricate components. For the existing module they are revamping, they came on website and we walked through high-level demos of our platforms. We then broke down the specific components that we wanted them to centre on. Our team deeply explained the functionality and flexibility of the program, but we also gave them information so they could to future-proof the new design.
They went away to map and reply design questions. After this, they created low-res wireframes. We walked through separate iterations of the wireframes with different user flows. From there, we moved to high-fidelity wireframes that our educeers could use. They are also leading a user testing start so that we can determine the appropriate UX and user flow to make the project intuitive and user-friendly.
Was there a dedicated team?
We have a dedicated project director that centrees on deliverables and providing the certain information. She’s our point individual. We also have multiple designers on the team who work on all the user testing calls and feedback. Alessandro (CEO, CreateApe) has been our lead in provisions of the path advanced and we work with him closely.
How did you come to work with CreateApe?
Our CEO brought them to me, but we looked at separate of their competitors. We liked that they’d have a dedicated team that for MediKeeper would be working with us locally. Other firms we spoke with were not local, which would make face-to-face meetings challenging. We were very impressed by their portfolio, both in provisions of design and clientele. We got along well and had a coranswerent nimble, interactive access.
What are you approach expents (if diclosed)?
We invested about $20,000.
What is the terminal result of working with ?
The work began in July 2019 and is quiet ongoing.
Results achieved
Are there any measureable or plum results?
There was some added pressure owing we were getting feedback from our inner team and our clients. Though, the good news is that our clients have been very receptive and liked all the design work. There has been no denying feedback. The client wanted to move advanced and last with more design aspects, which shows how powerful their work is.
How did CreateApe execute from a project treatment standpoint?
They were always ready to adjoin with us, whether that was by email, picking up the phone, or pulling up a screen share so there weren’t any roadblocks in creating new wireframes. Alessandro came onwebsite and met with us regularly. In provisions of tools, they use InVision to share wireframes with us.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They’re incredibly answering. The turnabout time is fast and they welcome our feedback. Any time I get new user feedback or data, they’ll find time to answer that day. It’s a enjoyment to work with a team that makes you feel like you’re their only client.
What aspects of their work would you like to get improved?
I ponder if we’re getting iterations very fastly, getting feedback to them takes us more time than we anticipate. It’d be nice to have more outer milestones programned out forward of time so both teams are aligned with how fastly we should get feedback.
Do you have any advice for possible clients?
Understanding the goal of what you want to execute is significant. If you’re doing a revamp, you need to apprehend the functional requirements precedently you get into design work. You should plainly share those requirements with CreateApe so that they apprehend what the backend needs for the design to work on the frontend.