IT Consulting for Software Company
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the vice chairman of IT at the software organisation eMeter Corporation. Our set of business applications for the energy activity help handle the flow of data and data warehousing. The analytics and business intelligence we prepare usefulness companies, and other energy-related businesses help them handle and draw more information from their data.
Desired goal
What challenge were you trying to address with DataEndure?
We’d been using the other sets of storage technologies for over five years, so it was time for a change, and we were primed for a expressive upgrade. To help us, we were looking for associates to buy different tools, hardware, software, and solutions.
Provided solution
What particular tasks were responsible for?
The most late work DataEndure accomplished for us focused on security and menace assessment. They also took a full evaluation of our storage technologies so we could make more informed decisions.
We knew we needed to tweak our storage to maintain space and executement level for our projects and help our developers execute what they needed to do. Based on what we had in locate, they put unitedly a entire analysis that ultimately helped us select options in the storage landscape to purchase and instrument.
On the storage front, DataEndure has worked with NetApp and AWS. They used a third storage hardware, as well.
What is the team compound?
We have a dedicated sales rep from DataEndure. An inner associate supports that client-facing resource. For our bigr projects on solutions and reporting, they include other technology folks on the within that will sometimes be part of meetings or conversation calls.
How did you come to work with DataEndure?
We worked unitedly almost 20 years ago when they were in a slightly different business and rebegan the relationship behind many years of want. Since I was new to the organisation, I needed multiple faithful associates. I was edifice the institution for a associateship to buy technology solutions.
How much have you invested with them?
We bestow $200,000 annually.
What is the terminal result of working with ?
We began working unitedly in 2008 and have an ongoing associateship.
Results achieved
Are there any measureable or plum results?
Compared to other teams who’ve supported our projects, DataEndure is over mean. I last to work with them based on their knowledge of our goals and the outcomes they secure.
We’ve always a powerful, real experience working unitedly. Typically, we’ve tapped them for higher profile and more significant projects or initiatives. They make it easier to stay within budget. They give the total experience an elevated touch. Based on the condition of our p interactions, they feel like a family run business. They give us much more observation compared than their competitors.
Transitioning from transmitted on-premise storage to a union that included cloud-based was a big jump, so we were more nervous than we are for the mean project. DataEndure delivered time and even slightly below budget. Everybody at our organisation is pleased with the new method. They helped us layer up our storage from 10 terabytes to more than 100 terabytes, which was a big hike in space. We saw a threefold increase in executement.
How did DataEndure accomplish from a project handlement standpoint?
They’re over mean. The reports they',ve written for us are always on point, from the analysis they conduct and are delivering where we are today and their version of where they ponder we should be or asked them to get us, is always on point. They’re helpful and use direct interaction. Conversational interaction over the phone is one of my favorite reasons to converse with them.
We have a veritably hard relationship. Our dicsussions are always fruitful and enjoyable. They have some turnover, and we sometimes get somebody new in a role, but they seem to be very good at picking nation.
What is (from your point of view) the key factor to pay observation while intercourse with ?
DataEndure’s force and depth of technical power are over par and unchallenged by their rivalry. While we probably haven’t tested them on see technology order, they’ve always assigned us the right nation for the task at hand. They’re simply a enjoyment to work with.
What aspects of their work would you like to get improved?
No, I couldn’t ask for anything more touching our experience.
Do you have any advice for possible clients?
I value the relationship they’ve established with us, which extends over one individual. We’ve had big interactions with seeone we’ve met organisation-wide over the years. The caliber of support from each limb of such a big cluster of nation has been amazing. All their staff limbs give our associateship a individualal touch, which is resistent to pull off. That’s one of the most significant things they’ve executeed.
