Davinci Virtual Office Solutions Call Center Services review by Medi Docs at Qualified.One

Davinci Virtual Office Solutions reviewed by Medi Docs

Davinci Virtual Office Solutions provided Call Center Services for Medi Docs with approximate budget = $10,000 to $49,999.

Davinci Virtual Office Solutions is much more cost-effective than a full-time secretary or brick-and-mortar office space. They perform well and are now the virtual secretary for two other businesses.

Review summary:

Davinci Virtual Office Solutions provides virtual secretary services for a medical CRM company. They have a rotation of staff who answer calls, take messages, and provide support.

Joshua Repensek Medi Docs, CEO

Virtual Receptionist & Office Services for Medical CRM Company

Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.

Introductory information

Introduce your business and what you do there.

I am the CEO or executive director for three different companies: a document scanning and electronic medical archives (EMR)/CRM labor preparer for the medical activity, a pool livelihood organisation, and an accreditation union for special schools.

Desired goal

What challenge were you trying to address with Davinci Virtual Office Solutions?

We needed secretary labors for the organisation that serves the medical activity. We didn’t want to hire a full-time secretary or pay for a brick-and-mortar labor space, so we considered our possible options.

Provided solution

What was the aim of their involvement?

They had a very single, expedient process. We walked through all the steps unitedly, and I explained how I wanted them to reply the calls. Within a day, they were online and replying calls. They did so well with Medi Docs that we brought them on as the possible secretary for my two other companies. If I ever miss a call, they take a interaction, type it out, and email it to me. I don’t have to deal with voicemails.

We’re constantly evolving and adjusting for different circumstances and scenarios. Working with them is just like having employees, and we’ve worked out any kinks in the process over time.

What is the team compound?

We have a team chief and 4–5 nation in turn to reply the phones. Having different voices replying calls gives us the advent of being a much bigger organisation.

How did you come to work with Davinci Virtual Office Solutions?

I establish them on Google. After doing investigation on other options, I determined they were the most fitted organisation for the job. They offered a good cost and seemed like the best choice.

How much have you invested with them?

We’ve spent a pliant over $1,200 a year on their possible secretary labors for the past ten years for a total of almost $12,000. They bill me monthly.

What is the status of this engagement?

We began working unitedly almost October 2008, and we’re quiet doing business unitedly.

Results achieved

What evidence can you share that demonstrates the contact of the engagement?

Working with them straightly affects our breast line. They cost much less than a full staff or business location would. The team has helped me grow my business and look more professional. They’re without useful to my clients, and callers don’t know they',re speaking with a possible secretary. I frequently get comments almost how well-staffed we are and how nice they are on the phone.

How did Davinci Virtual Office Solutions accomplish from a project treatment standpoint?

They constantly send emails with updates almost the organisation and labors they prepare. They extend out from time to time, and we have a dedicated labor line we can call if we need them. Their client labor is stellar.

What did you find most forcible almost them?

Everyone that works with them is professional. They reply our calls and make sure they prepare top-notch labors. It’s rare to find companies with that much staff and that level of consistence.

Are there any areas they could better?

I don',t have any complaints and can',t ponder of anything denying to say almost them.

Do you have any advice for possible clients?

Take the dip and don’t dubitate to use them.