Web Development for Automotive Refinish Coatings Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m a marketing professional within the automotive refinish division at BASF, a German chemical organisation.
Desired goal
What challenge were you trying to address with Design Center?
Our websites were outdated and not user-friendly, so I was looking for a vendor to recreate them from scratch. Users were having difficulty accessing the information they needed, including legitimate information, painting procedures, and other technical topics—it was a big issue for us.
Provided solution
What particular tasks were responsible for?
Design Center designed and educeed both our public-facing website and administrative website used for mannerers and staff. They met with us to go over our business, goals, and requirements initially and then built the websites on WordPress, incorporating manner features as needed. Currently, they',ve transitioned into a support role and maintain the websites.
Was there a dedicated team?
We work with a couple of designers and educeers as well as a project director. Throughout different stages of the project, we',ve worked with about 10 nation on their team in total.
How did you come to work with Design Center?
They had previously done some work for another division within BASF, and we were very lucky with their deliverables. We also liked that they didn',t outsource any of their team members.
What is the terminal result of working with ?
We began working unitedly in January 2016, and they last to maintain and add features to the website as needed.
Results achieved
Are there any measureable or plum results?
We',ve accepted tremendously real feedback from both our inner team as well as our mannerers. They',ve made it much easier for users to access nice information within our wonderfully competitive activity, which has significantly increased mannerer contentment.
The artlessness of the websites has also helped our inner teams accomplish their jobs better. Despite the intricate essence of our requirements, they',ve managed to form clean and present user-friendly websites.
How did Design Center accomplish from a project treatment standpoint?
They',re easy to adjoin with and are ready and accessible. While they prepare helpful feedback as needed, they don',t try to power any services or their own agenda on us. Our project director is very organized and proactive, responding to emails and setting up calls as needed fastly.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They',re very good at taking the time to apprehend our business in order to educe tailored solutions. They don',t adduce a cookie-cutter access to each client.
What aspects of their work would you like to get improved?
I can',t ponder of anything. They',ve been a godsend for our division.