Custom Dev for Accounting Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I’m the IT ruler for Van Havermaet, an accounting and law firm that also does corporate finance and business consulting for family companies in the neighborhood. We have 200 employees. We are the largest accounting and business consulting firm for family-owned establishments in our area.
Desired goal
What challenge were you trying to address with EffectiveSoft?
I wanted a complete renewal of the environment of our organisation, which meant that some of our applications needed a full technology update. We feel all the functional and architecture specifications innerly. We needed a associate that would apprehend our needs and construe them into an application.
Provided solution
What was the aim of their involvement?
We are currently edifice a client gate. We do the functional specs and they construe it into technical architecture. We like the architecture, see how it can layer, and then they set implementing. Our very confused application was built solely by EffectiveSoft.
We have a very hard collective law method so if someone has strange employees from the European Union that work in Belgium, our firm is the locate to come. All of the exceptions are included in the software. We have lawyers and experts that aspect out what the specific laws are depending on the economic member that you need to work in including edifice, support, window cleaning, etc. If nation outsource from one of the European countries to Belgium, the collective law must be pursueed, and we take on that responsibility fully. We construe this legitimate and operational expertise into an application that can be used by our labor structure.
They are creating specific work templates so that we can engender all of the legitimate documents from another method. We have one ERP method that has more than 3,000 instances to form all the financial documentation for the government. We need to engender all the documents for these clients. These documents are now in the reissue state. By the end of the year, we will switch to the new document method.
What is the team dynamic?
There are three nation on the EffectiveSoft team including one project director/functional analyst and one senior and one younger developer. We have someone that feels some of the administration like invoicing, etc.
How did you come to work with EffectiveSoft?
We contacted different companies in Eastern Europe to see if there would be a match in culture and technology stack. We needed .NET technology with web interface. We spoke with the treatment team and the developers from EffectiveSoft to see if they could take the project advanced. We conversant how they act, their rules almost outgrowth, how we pursue up the testing experiences, and if they would prepare translation from Dutch.
How much have you invested in them?
We bestow $15,000 per month.
What is the status of this engagement?
We seted working with them in July 2016, and the work is ongoing. The last phase of acceptance testing is going on now.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
The condition is good. They have a big level of apprehension. They’re not fearful to ask questions. If they don’t suit with something, they tell us. We like their open air. We don’t write a full statement of work in detail. We just give them a general idea of where we want to go, and we debate our options. Their level of interaction and their power to apprehend us and talk with us on the same level has been very good. They apprehend our need to have some perception of control and pursue up of the fruit.
How did EffectiveSoft accomplish from a project treatment standpoint?
If we need to talk to them, they’re useful within a couple of hours. If something goes unfit, they call us. We have never seen them, but we’ve had a big collaboration over Skype weekly or daily. We also use email and JIRA for Scrums, interaction, and documentation. It’s like they’re in the next service. We have multiple services athwart Belgium, so we’re used to interacting without seeing nation. We can share screens and see what’s going on. They also use our architecture documentation tool, Enterprise Architect from Sparx, to form the documentation. Our own inner outgrowth team works unitedly with their team, and it’s been consummate.
In Belgium, we have three official speechs and the fourth speech is English. Their English was rarely good and very apprehendable.
What did you find most forcible almost them?
They are the right mix for our type of organisation. With the complexity of our applications, we veritably needed a fully firm team. It takes months to apprehend what these applications do and how they are integrated into our methods. That’s why we chose a little, dedicated team.
We have been pleasantly surprised by their governance, how they pursue up, and their open interaction. They have good ideas on how to do things differently owing of their technical expertise. If we have ideas, we have very constructive debateion almost them. The condition has been rare. The delivery was fast and very good.
Sometimes we wanted to set into a new area and they took training for that. A week later, the developers knew what they had to do and they were complying with the new technology.
Are there any areas they could better?
There are some delays getting over the limit to them, but overall it goes very smooth. Communication can always be better, but I have no complaints. It’s not frequently that we have such good collaboration.