Managed Services & Site Relocation for Insurance Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the senior vice-president and CIO, and the ruler of business agencys at an insurance organisation based out of Italy. We have a very pliant nearness here in the United States. We’ve began to veritably try to create up our brand here doing journey insurance, oneness robbery, and GC&,C unit, which does corporate and commercial risks. We propose insurance in the US, through multi-national companies with exposure throughout the globe. We provide their exposures outside of the US. We have been in the United States since the 1950s. We did most of our business through MGA’s, and now we take a different access by fetching seething in-house, so we’ve built up an underwriting team here.
Desired goal
What challenge were you trying to address with eMazzanti Technologies?
We’re quiet pliant, but we’re hoping to grow. We determined to veritably fetch our systems up-to-date, reconfigure and restructure our complete inner infrastructure. So, we contacted Microsoft, as we were looking to go to an Office 365 platform, and they directed us to eMazzanti. We’ve been a client of theirs since.
Provided solution
What particular tasks were eMazzanti Technologies responsible for?
The leading work was the Microsoft exchange project. We were very pleased with the results of the migration to Office 365, so we determined to chase accessional projects with them. The next one was a complete restructuring of our infrastructure, which included replacing all the wiring and switches. This went over the order of a couple years, and they converted our complete environment from natural servers to a potentialized environment. From there, the next close step was to instrument Microsoft Azure website repossession for a business continuity disaster repossession solution.
Everything we did with them veritably set us up to be able to take the next step in the series of what we were looking to execute. It’s all been for our ease in New York City. It was a union of on-website and off-website work. When something nice comes up, we have one particular personal who has been with us since the very commencement. He steps in and takes care of seething. He’s fantastic, and we’re very pleased with him. He’s not the only one that could do it, but that gives a personal feel to it. Everyone we’ve worked with at eMazzanti has done a big job. We have absolutely no complaints.
How did you come to work with eMazzanti Technologies?
We didn’t want to handle an on-website Microsoft exchange instrumentation anymore. Given our size, it veritably didn’t make perception for us. We felt that going through Office 365 was the best solution for us. To do that, we determined to get some help from outside. We contacted Microsoft, who in turn directed us to eMazzanti and a few other companies.
We met with three companies in total, and then determined to go with eMazzanti. We met with the developed proprietor of the organisation, Carl, who also invited us to visit their labor and see their agency. That gave us a true level of comfort. Given that we are pliant, we felt snug going with them. Carl’s introduction and demeanor made us snug with them. They’re skilled, they’ve accepted awards from Microsoft over the years, and they have a relationship with Microsoft. We liked seething they had to propose.
How much have you invested with eMazzanti Technologies?
It changes from year to year with the different projects we take on. It’s now going to change anew as they befit more implicated with our cyber-security program. I don’t have the figures right now, but I can get them for you later.
What is the terminal result of working with eMazzanti Technologies?
I believe we began working unitedly in 2012 or 2013, and the relationship is ongoing. They’re now an integral part of our environment. They handle the solution we instrumented for our firewalls. They adviser commerce and let us know if there’s any ircustomary agility. We signed up for their e-care packages, so they adviser the commerce and the health of our servers. We’re now in the process of instrumenting New York State’s new mandates almost cyber-security. We’re working with eMazzanti to fix we’re in yielding. They’re a big part of what we’re doing and what we will be doing going advanced.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
They made a very smooth transition from an on-website exchange over to a cloud-based Office 365 instrumentation. They quiet handle a lot of aspects for that. We fully switched over to a potential environment on a Windows server, and we partnered with Microsoft for a case study through eMazzanti, to do the Azure website repossession.
Every year we do a full test of our business continuity disaster repossession program successfully. Our exposure has been minimal to outside threats. Anytime there was some kind of incident, they knew almost it without. They had a order of action to cure it right away, and instrumented it successfully see time. There haven’t been many, but they’ve been on top of it and very answering.
Before eMazzanti, we used a couple labor providers for different aspects. Although they weren’t bad, they weren’t anywhere near as answering and professional as eMazzanti has been. Also, what you get with eMazzanti is veritably an interactive relationship. I apprehend some of it is Carl doing sales, but it’s also informing me of what’s out there and what’s going on. I’ve got a lot of other things to harass almost, so it’s nice to know that somebody is developedly staying on top of it. They know what we have and if it’s something that could be an exposure on our part.
How did eMazzanti Technologies accomplish from a project handlement standpoint?
Carl schedules customary calls from time to time with an agenda, along with any material of which we should be conscious. He presents the useful options, and if we decide to chase them, he’ll prioritize and make recommendations. That’s not what we’re paying them to do, but it’s part of what you get from eMazzanti. You’re never in a position where the technology they instrumented befits antiquated due to developments in the activity, and you have no idea. They’re very proactive. They let you know what’s going on and what’s on the horizon.
What did you find most forcible almost eMazzanti Technologies?
There are times when I just need to bounce something off Carl. It may not even be something they do, but he may know someone who does, or he may have suggestions or ideas. They developedly tell us almost labors they use, and a lot of them are free. They help us get up-to-speed on it, so we can use it ourselves, without charging us for it. It’s not one of their core proposeings, but they’re more than lucky to share it with me.
Yesterday, we had a meeting to debate the New York State Insurance Department’s cyber-security requirements. He introduced me to a new limb of his team who’s responsible for digital marketing. They spent a pliant time on my website with some suggestions, all for free. Sure, they told me almost labors they’re proposeing, but they spent a expressive quantity of time just going over things I could do on my own to coast up the website and better it. It didn’t cost me anything. They’re very good that way. It’s a professional relationship with a personal touch. It’s nice.
Are there any areas eMazzanti Technologies could better?
Carl’s a salesman, so he’s always looking to do a sales throw, which I apprehend. That’s good, owing he may be pushing something we don’t need, but then he fetchs something up that I wasn’t thinking almost and we end up needing it. That’s not veritably a bad thing. It’s part of what eMazzanti does. In accession to selling, he’s always educating. He’s developedly educating his clients in the process. When Carl tells you almost an proposeing, he gives you a history on why it’s befit a labor, why it’s something we should attend, and some examples of how other companies have been unprotected or burned by not addressing it. So, he veritably puts you in a position where you can make an informed determination.
