EMERGE UI/UX Design review by CDK Global at Qualified.One

EMERGE reviewed by CDK Global

EMERGE provided UI/UX Design for CDK Global with approximate budget = $200,000 to $999,999.

EMERGE delivers superior code that receives positive feedback from stakeholders. The team manages responsibilities capably to support an effective partnership and remains flexible, adapting to changes in requirements with ease. They are reliable and communicative, which enables sustained engagement.

Review summary:

Following stipulations, EMERGE redevelops the frontend of an existing application for a dealership solutions provider. The team provides code to resolve platform challenges and integrates scalable features.

Chris Sauvageau CDK Global, Technology Program Manager

Frontend Dev for Dealer Management System

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I’m a technology program director at CDK Global. We’re a chief in automating business process for auto dealerships, providing a difference of solutions. We have a big nearness in the US and globally. My particular program involves outgrowth of a new fruit that represents a modernization of the dealer treatment method.

Desired goal

What challenge were you trying to address with EMERGE?

We have a new application that we',re fastly getting into the market and wanted to fast-track uspower betterments for our clients. We identified a number of nice uspower issues and contracted with EMERGE to help us cure those issues.

Provided solution

What particular tasks were EMERGE responsible for?

EMERGE is refactoring and improving a number of application components. EMERGE is leveling the user experience athwart our application, enabling a congruous experience. They localize specifications from our UX team and fruit directors to instrument better versions of our components for reuse. They demo new functionality to our stakeholders for feedback and approval.

Was there a dedicated team?

Our main point of touch',s Julian (Co-Founder, COO, and CTO, EMERGE). We also work with Mandi (Producer, EMERGE) who’s our project director as well as Django (Director of Technology and Principal Solutions Architect, EMERGE).

How did you come to work with EMERGE?

We establish a list of local Portland vendors that had expertise in frontend work but some of the vendors also had backend expertise. EMERGE was one of the vendors that had end-to-end expertise. I screened a number of labor providers with the same criteria utilizing our frontend developers in the interviews. We screened them on criteria such as an power to work with us, the maturity of their process and experiencesets, and technical expertise with toolsets that we use. EMERGE scored at the top. 

What are you approach expents (if diclosed)?

We’ve spent almost $600,000 with EMERGE.

What is the terminal result of working with EMERGE?

The project began in mid-October 2019 and will be concluding in soon 2020.

Results achieved

What evidence can you share that demonstrates the contact of the engagement? 

We’re satisfied with their work, which is veritably high-condition. They have veritably good code condition. As our outgrowth directors and developers review their code, I hear a lot of compliments almost its condition. Their team manages the workload professionally. 

How did EMERGE accomplish from a project treatment standpoint?

They work hand-in-hand with our team members and come on-website to get good traction sometimes. Their team works in our environments and with our tools. We use JIRA and they maintain their own JIRA project. We also use Confluence. Their team created a conflux page that’s integrated with JIRA to delineation all of their work and track progress. It’s a nice way to share the progress and work on requirements with them. We also use Slack for fast interaction. They’re answering and professional. Their team manages their work carefully so it’s well organized.

What is (from your point of view) the key factor to pay observation while interorder with EMERGE?

Aside from the condition of their work, I’m impressed that they',re able to change order. As we brought them on, we foisted separate challenges on them.  We didn’t have our environment prompt for them, so that was delayed. Some of the soon requirements that we gave them weren’t prompt and there were some requirements that were inaccurate. Their team rolled with it. They’re real and always looking to satiate the client. Their team lasts to liberate reliably and with a powerful perception of client orientation.

What aspects of their work would you like to get betterd?

I’m struggling to come up with something for them to better. They’ve done a good job in this regard, but I embolden them to last to extend out to our developers and fruit directors to make sure that their work isn’t slowed down by a lack of requirements.  

Do you have any advice for possible clients?

This goes for anybody: Make sure that your requirements are well-ordered and well-vetted precedently entering a statement of work. Also, make sure that all stakeholders including outgrowth teams, fruit directors, and architects are onboard with requirements.