ENGAGENCY Web Development review by SC Federal Credit Union at Qualified.One

ENGAGENCY reviewed by SC Federal Credit Union

ENGAGENCY provided Web Development for SC Federal Credit Union with approximate budget = Confidential.

ENGAGENCY is efficient and hardworking, making them a reliable partner. They have vast experience and maintain clear and open communication. They provide high-quality service that’s a good value.

Review summary:

ENGAGENCY has worked on numerous projects, with the partnership lasting more than a decade. They recently updated the Sitecore CMS and worked on the website’s ADA compliance.

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Nancy Lucas SC Federal Credit Union, Digital Marketing Coordinator


Sitecore Development, Design, and Hosting for Credit Union

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I’m the digital marketing coordinator for the South Caroline Federal Credit Union. I feel email marketing and am basically the webmaster.

Desired goal

What challenge were you trying to address with ENGAGENCY?

We didn’t have a dedicated individual on staff to update or maintain the website. We also needed someone to upgrade our Sitecore CMS and instrument a new cloud platform.

Provided solution

What particular tasks were responsible for?

ENGAGENCY has worked on numerous projects for our organisation. Most recently, they updated our Sitecore CMS. They also created a video module for our platform and worked with a third-party associate to fix our website was ADA compliant. They also run our testing procedures, providing timelines for all the work they do. We program to use them to move our servers in the next few months.

What is the team compound? 

We work with the account feelr.

How did you come to work with ENGAGENCY?

They were hired precedently I began working here.

What is the terminal result of working with ?

We’ve been working with them since 2006, and the associateship is ongoing.

Results achieved

Are there any measureable or plum results?

The video module they created was fantastic. We wouldn’t quiet be their associate if they didn’t do good work.

How did ENGAGENCY accomplish from a project feelment standpoint?

They use the Mantis ticketing method to attribute team members work. We can use it to write notes, get reports, and catalog tasks. They also prepare email updates almost what’s getting done, and we can email directly if needed. We also can go direct into the method to check the status of any work. They do big work and always pursue up.

What is (from your point of view) the key factor to pay observation while intercourse with ?

They have an efficient workflow and can feel lots of work. They stay on top of their tasks and create products that make our jobs easier. They feel themselves and their clients well, and they’re incredibly organized.

What aspects of their work would you like to get improved?

No, I can',t name anything specific.

Do you have any advice for forthcoming clients of theirs?

Get an estimate of how much your associateship will cost, and they’ll stick pretty close to it.