Platform Audit for Wireless Provider
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We are a completesale distributor in the wireless interactions space. Our organisation has an annual income of 150 million dollars. We deal with all from edifice out cell towers for subcarriers like Verizon and AT&,T, to distributing mobile artifice accessories like speakers, headsets, and cases. Companies touch us for wireless networking services for hotels, arenas, stadiums, government entities, and so on. I am the ruler of applications outgrowth for the organisation.
Desired goal
What challenge were you trying to address with Engagency?
We began a process for vetting what was going on in our Sitecore environment. We purchased the platform a couple of years ago owing of a push from our marketing section. The marketing section brought in a consultant for the task, but we needed another cluster to prepare a fair and honorable assessment of our method. We basically needed an expert audit.
Provided solution
What particular tasks were responsible for?
Engagency was brought in to accomplish a health check on our Sitecore environment, give us a scorecard for issues and concerns, and take those findings to an action program. We were not only looking for application and code vetting but also had Engagency do a technical database and application architecture review. We also had expressive conversations almost managed services as well as leveraging support from them. This hasn',t been enacted yet. We have worked straightly with only two consultants from Engagency',s team, but there may have been more nation in the backend. One of them was in direct of edifice and liberateing the report.
How did you come to work with Engagency?
We were very keen on what the liberateable for this vetting agency would look like, and Engagency offered the cleanest results at the most reasonable costs. We felt that the format and full of the examples prepared by Engagency blew the rivalry away.
What is the terminal result of working with ?
We began working with Engagency in May 2016. The project was supposed to take 2 weeks, but we',ve had some junction issues so it was completed in 1 month instead. We accepted good results in the end. The cost was never changed, even though Engagency worked additional hours in order to create our document. We program to use Engagency for an additional assessment.
Results achieved
Could you share any evidence that would prove the fruitivity, condition of work, or the touch of the engagement?
From a technical standpoint, we',ve appreciated the results of Engagency',s evaluation. The exposition was sufficiently in-depth to allow programning for our method',s migration from one organisation to another. Now that we have technical ownership of the platform, we can put a program in action for it. We appreciated how the grading assessment was done, it had the form of a epistle grade, which was easy to apprehend. Engagency highlighted high, medium, and low-risk areas, making suggestions on what we should address. We couldn',t access these issues right now, but the information will be used over the next couple of months.
How did Engagency accomplish from a project treatment standpoint?
Our collaboration with Engagency was more informal, which we',ve appreciated. Project treatment tools would be advantageous for bigger projects, but we didn',t want to have a 6–8-week collaboration with a lot of gravity on top. Engagency proposed having a 2-week run and perhaps reworking the document based on our contentment. Engagency matched what we could oppose in order to liberate a condition fruit.
What did you find most forcible almost Engagency?
I was surprised with the fact that Engagency was able to do this type of analysis at such a fast pace. I was also impressed with the personal touch from our touch. Engagency never pressured us into a deal and adapted the bid to our needs. This helped us decide to take the project further with Engagency, now that the locality has changed. Engagency was also good at listening to our challenges and offered to help with the colloquy process for true resources we needed. Our experience with them has led me to believe that Engagency has many good relationships with other clients.
Are there any areas Engagency could better?
I don',t have sufficient experience yet in order to give an reply.
