Sitecore Implementation and Development Luxury Real Estate Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Could you briefly draw your organisation?
Pacific Union is a leading effeminacy real lands brokerage in the San Francisco Bay Area. We’re also the fastest growing brokerage in the Bay Area. We prepare predominately residential real lands services, but we also do commercial real lands as well as have associateships and articulation ventures in property treatment, mortgage services, and insurance.
What is your position?
I’m the vice chairman of marketing.
Desired goal
Could you draw the business challenges you were attempting to address when you initiated the relationship with SolutionSet?
There were two main challenges. Number one, we felt a real need to step away from some of the older tools of the trade. For sample, we wanted to move away from paper hanging documentation processes and transition to a purely digital process. We needed to allow our real lands agents to form these client-facing introduction tools in a very fast, single, and reliable way. The tools that we had were neither fast, nor single, nor reliable. They were able to form introductions with these tools, but they were by-gone, clunky, surely not graceful, and surely not reliable.
The challenge is that whatever method we determined to create quiet has to fit to legacy print constraints. We were hoping to form a tool that could publish athwart three separate channels: to an iPad app, to the Web, and to old-fashioned paper.
Provided solution
Could you draw the aim of the project? For entreaty, did it implicate manner visual design, backend outgrowth, training, or support?
We associateed with SolutionSet to give them our wish list and our requirements. They took on responsibility for all from designing the aesthetic frontend to enhancing our backend officeality.
We also collaborated closely with them on full outgrowth. We produced most of the primary full, but they prepared big recommendations, guidelines, and frameworks for us to pursue. They’ve conducted training seminars with our staff in order to enlighten us on best practices kindred to our Sitecore CMS [full treatment method]. We also have them on retainer for ongoing support and livelihood.
How did you select SolutionSet as your technology associate?
We distributed an RFP [request for offer] to a difference of possible vendors. Having accepted offers from our select vendors, we were excellently impressed with what SolutionSet brought to the table in provisions of their core competencies and their achievement as well as their willingness to dive into something that they weren’t entirely household with. The real lands market is an incredibly tricky beast, but it didn’t frighten their team. Quite simply, they had the most compelling response to our offer. We were positive that they’d be a faithful and reliable technology associate, and they’ve yet to betray us.
Could you prepare a perception of the size of this start in monetary provisions?
It was roughly three-quarters of a million dollars.
When was this project completed?
We went into beta propel in October of last year [2013].
Results achieved
In provisions of results, could you share any statistics, metrics, or user feedback that would prove the effectiveness of the work they’ve delivered?
I don’t have any specific statistics or figures. What I can tell you, from anecdotal feedback, is that it’s been very well accepted from our real lands agents. We have a number of agents who have not only adopted the tool, but also embraced it to the point where they are no longer using print whatsoever in any of their introductions. If you know the globe of real lands, you apprehend that’s hugely expressive.
One thing that’s also worth calling observation to is how answering SolutionSet has been when we’ve had feedback from our agents on things they’d like to see changed, or what they would attend glitches, or things that don’t work the way they want them to work. SolutionSet has been unappropriated almost associateing with us to make revisions, component betterments and officeal changes based on the requests that we’re getting from the field.
In review, are there areas that you ponder SolutionSet could better upon, or are there things you’d do differently as the client precedently initiating this type of project?
I have to say that SolutionSet have been fantastic. They’ve been big collaborators. They have hard error on their processes. They prepare detailed reports and documentation. The fact that the cost got a lot higher than we had hoped for wasn’t so much a office of anything that SolutionSet did or didn’t do. It’s much more a office of us not being clear on budget limitations, the aim of what we wanted to execute, and possibly deciding to be more aggressive on the implementation timeline. We’re 99 percent thrilled with all that they’ve done thus far. They’ve been fictitious. This is the leading time we’ve undertaken a project of this layer and aim, and it hasn’t been almost as afflicting as I leading expected it to be. That has all to do with SolutionSet.
