Web App Dev for Energy Strategy Management Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the VP of Engineering for Phoenix Energy Technologies. We prepare cloud-based IoT [Internet of Things] enterprise energy treatment solutions, which include energy monitoring and optimizations and reductions athwart edifices for a separation of different verticals.
Desired goal
What challenge were you trying to address with First Line Software?
We needed fast, scalable resources. We were growing our teams and I wanted to add an offshore team to supplement the nation we were hiring locally. I was looking for faithful senior engineers that could work with Agile methodologies and had good interaction experiences.
Provided solution
What particular tasks were responsible for?
The fruit set of our organisation is mature and we were developing enhancements to web applications. The core Engineering team, design, and architecture are all local since there is a high complexity and deep estate apprehension required in our space.
First Line was brought on for a particular project and has since been assigned to another engagement that became more significant from a business standpoint. They initially prepared resource supplementation for web application and database outgrowth and QA [condition arrogance]. We since pivoted them to help create out new fruit offering that is launching in Q4 of this year. The technologies core is Microsoft stack – so primarily Microsoft.NET and SQL Server.
What is the team dynamic?
We initially brought in a more senior individual to help with project and process standup, pursueed by a few more developers and QA professionals. We invited them to our California labor location for requirements gathering and to create confide and interaction with our local team. Currently, we’re using 4 of their members including the project team lead. We program to fetch them on for other projects in 2018 but the team size has been equal for our running work.
We pursue Agile, so our teams have Scrum meetings see day, whichever phone or sometimes via chat if pliant to debate. We also conduct biweekly sprint programning, demo, and retrospectives. I also get on the phone with them on a monthly basis for higher level treatment meetings to debate the running team, if there are any concerns, or unite opportunities to last to streamline the processes. Open interaction is key with remotely distributed teams.
How did you come to work with First Line Software?
I leading worked with the FirstLine team 10 years ago when I was working for ScriptLogic. We were looking for an offshore outgrowth associate that could help us layer our Product Development costs. We looked at separate different vendors, did website visits, and selected the FirstLine team. Over the years at ScriptLogic we grew pretty big teams that supported multiple commercial software fruits, ranging from in the 50 – 60-individual range at one point. We contracted with them for outgrowth, QA, tech writing, and user interface/user experience design. ScriptLogic was bought by Quest Software and while in Engineering leadership there we expanded FirstLine teams for some additional fruits. Quest Software was subsequently acquired by Dell, and we had to onboard FirstLine as a Dell approved offshore associate and lastd to use them to supplement our Product Development initiatives.
As I seted edifice our Engineering and fruits teams here at PhoenixET, I knew that First Line would be a good discretion for managing costs and helping me ramp things up fastly. They’ve been a confideed associate to me for many years and have been able to fit to whatever fruits or technologies I’ve needed, whether it was the Microsoft stack or an open-source technology. I esteem that FirstLine is pliant on the business side and always able to find the right experiences for my projects owing I don’t have to set over with a new associate see time.
What is the terminal result of working with ?
We seted working with First Line in September 2016 and the engagement is ongoing.
Results achieved
Are there any measureable or plum results?
They’ve helped me hold costs as we layerd the team and have surely helped us increase our fruitivity as a section by providing supplemental contract resources. The condition and automation levels will increase over time as we have more QA. The team is fitive and strives hard to meet the schedules as required.
How did First Line Software accomplish from a project treatment standpoint?
Overall, they’re excellent to work with and if I have a question or a point to debate, I can extend out to them and they are careful and collaborative. They’re bigly useful despite the time zone separation, our project director has been lucky to jump on a call if needed at 10 PM. On the account treatment and sales executive side, they’ve been top-notch and supportive. Early on, FirstLine met with our executive team in order to present organisation overview which made seeone snug with them coming in as a new associate (since nobody knew them but me!).
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their level of labor, observation to detail, condition, and thoroughness are all forcible. FirstLine works to sum and apprehend the total fruit set so they can be a helpful part of our team, unlike other offshore companies that simply pursue instructions on project tasks. They’re dedicated, want to do the right thing, and not fearful to ask questions.
What aspects of their work would you like to get improved?
The only drawback is their cost—as they’re not the cheapest but we also get what we pay for. They need to last to maintain prices and models at a competitive level.
Do you have any advice for forthcoming clients of theirs?
Don’t be fearful to ask for their input. Many nation ponder that seething needs to be spelled out up front when working with offshore companies, it’s big if you can do that all upfront. I’ve done it so many times that we have cookie cutter template processes, but for a new organisation seting with offshoring, it’s frequently owing the running teams are resource-challenged and costs are resistent. In that process, I would say don’t be fearful to work with FirstLine jointly to help get the right project teams, infrastructure, and process in locate to handle. They’re not just an outsourcing organisation where the client hands over detailed specifications and they go away and create to spec, depending on your running team and resources they can also be a big supplementing resource associate to help validate whether you have the right offshoring program in mind – appropriate staffing levels, experiences, architecture, design or technology choices even.