How BMO Harris reduced business continuity planning review time by 40 Percent: Forte Group eCommerce Development project at Qualified.One

How BMO Harris reduced business continuity planning review time by 40 Percent by Forte Group

Some details

Challenge

  • Manual processes made it difficult to keep the integrity of version control, due dates, and timelines.
  • Messy workflows resulted in an inefficient, error-prone review system with a high cost of maintenance.
  • BMO needed a software solution that facilitated automated quality assurance (QA) reviews.

Our solution

  • Quara: a custom web
application that brings the company’s internal systems, compliance regulations, and departments together
  • Quara allows users to review, revise, and approve business continuity plans (BCPs) in a central, secure location
  • Manual processes were automated and streamlined the business continuity planning process more efficient, freeing resources from the BMO team
  • Results

    • Up to 40% reduction in review time
    • 20% time savings
    • Expanded reporting and data analysis capabilities

    Quote

    “Quara is a great tool and has done a lot to improve our practices. Now, we have a lot of ideas about how Quara can go even further. That’s the best part: Based on how it was built, it has satisfied every requirement we’ve had and more. It’s taken us to a whole new level.”

    -Linda Bean, Business Continuity Project Manager, BMO Harris Bank

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