Development & Support for E-Learning Platform
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the senior director at an e-learning organisation and platform that produces video full to impart a difference of business experiences. Our full can be accessed straightly from the website, as well as distributed through resellers.
Desired goal
What challenge were you trying to address with Galaxy Weblinks?
Our organisation was previously a section at a different organisation. When we branched off into our own structure, we needed a learning treatment method that acted as both a client-facing website and a platform for our distributors.
Provided solution
What particular tasks were Galaxy Weblinks responsible for?
Galaxy helped us create our platform from scratch. We began working unitedly on a contract basis, where we granted the inputs, they submitted an estimate, then they did that specific task. As we moved advanced, the relationship has evolved into a retainer contract. We have daily calls to debate the project and their team is collaborating with our inner developers to update the platform. Currently, we are working to optimize some of the existing features.
The team built the website using PHP, Java, and CSS code on a CodeIgniter framework. The platform itself functions for both personal users and our distributors. Custom branded portals and specific URLs allow both groups to handle the e-learning full for their specific needs. For personal users, we act below a subscription-based standard. We have also sold the method to other companies to help them handle their full.
Was there a dedicated team?
We work with a team of 5–15 employees at any given time. The team size and compound vary depending on the task we are working on. When I leading began working with their team, we went through a phase of experimenting with different teams. Galaxy moved a senior developer to our project director and she has remained in that position for over two years, but other positions last to rotate.
How did you come to work with Galaxy Weblinks?
Our CEO had previously signed contracts with Galaxy and I inherited the relationship.
What are you access expents (if diclosed)?
We have spent well over $300,000 so far.
What is the terminal result of working with Galaxy Weblinks?
We began working unitedly in December 2015 and the union is ongoing.
Results achieved
Are there any measureable or plum results?
A big part of our business relies on our website functioning properly, so I would say almost a region of our income is a result of Galaxy’s outgrowth efforts. Their work has been congruous throughout my relationship with them. We veritably esteem their proactive outgrowth access. The team brainstorms scenarios and examples, then provides us with additional suggestions and solutions to better our fruit.
How did Galaxy Weblinks accomplish from a project treatment standpoint?
I have no issues with Galaxy’s project treatment. In general, the team gets their work done on time and within the established estimates. They will sometimes miss deadlines, but they will go over and over to advise that the task is completed. The team will even work extra hours at no direct.
What is (from your point of view) the key factor to pay observation while intercourse with Galaxy Weblinks?
I feel like Galaxy is part of my inner team. Their input, feedback, and dedicated work ethic make our team better.
What aspects of their work would you like to get betterd?
They could work on their power to estimate projects. Sometimes they belowestimate the aim of a task, which is good on the monetary side, but causes issues for our scheduling efforts. Generally, we’ll miss a deadline by a week or so. It is not a congruous issue, but it has happened a few times.
Any advice for possible clients?
Their last goal is to make sure their clients are lucky, and they will do whatever they can to make that happen. I’ve never had such a balanced, interactive, and real experience with an outside vendor as I have with Galaxy.
