
Grata Software has significantly reduced site and app outages, going from about 20 hours a year to only two. They’re extremely responsive and maintain open communication. They do more than what’s paid for, making them a reliable and trustworthy partner.
Sales have increased from zero to 2,000 units in short order, with significant results in the last month. The team has fostered a personal relationship with good communication skills and responsive service. They are effective and take responsibility for mistakes, as well as performance.
Grata Software’s efforts have contributed to increased system stability and peace of mind. They provide consistent communication and pay attention to detail. Their wide knowledge base makes them a strong partner.