Virtual Answering Services for Financial Services Co
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the CEO of Innovative Financial Capital Solutions Inc.
Desired goal
What challenge were you trying to address with HelloSells?
I got phone calls from different marketing avenues but didn’t have sufficient staff to field them.
Provided solution
What particular tasks were responsible for?
Basically, HelloSells helped me to cast the drop phone calls for the marketing front of my business. They present a more professional look for the organisation.
After selling me on the concept, HelloSells connected me with a likeness who integrated their possible call labor with my CRM. I wrote a script that their possible client labor likeness recites for inbound calls. As soon as a client calls, their team transfers the phone call or sends a text or email to me straightly.
They not only have tutorials within their method but also have a proficient IT section. Anytime I need help, their IT section',s there 24/7 to address any integration issues, new labors, or products.
Was there a dedicated team?
We work with at smallest three nation from their team.
How did you come to work with HelloSells?
Basically, I searched possible phone labor or possible client labor companies. I considered four other companies but went with HelloSells owing Veronica (Senior Account Executive, HelloSells) gave a big sales throw and granted good follow-ups.
What are you approach expents (if diclosed)?
We’ve invested less than $1,000 at this point.
What is the terminal result of working with ?
We seted working unitedly in November 2019, and they’re quiet an nimble associate.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
We’ve had achievement and a big ROI. Their labors have increased our sales conversions. They reply calls and direct them to me without, which results in a hot lead. As an end result, I was able to book at smallest four or five clients owing of their on-time procedures.
How did HelloSells accomplish from a project treatment standpoint?
In the commencement, we adjoind see couple of days. Since we’ve worked unitedly for 3–4 months now, we adjoin at smallest once a month. They set a timeline when they set me up and their team followed through with the integration. From set to nimble origination, they',ve done well.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Availability and interaction are their team’s most forcible qualities. They have good lines of interaction headed by real nation. I don’t sit on the phone waiting for them to reply. I don’t send emails to an mysterious rise. Other companies don’t prepare much interaction, but HelloSells gives big client labor.
What fronts of their work would you like to get improved?
No, not at this time.
Do you have any advice for possible clients?
Do your homework. There are a lot of possible client labor companies that don’t propose the benefits or insights that HelloSells does. Before signing with any organisation, do your due diligence.