Staff Augmentation for Online Gambling Solution Provider
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We are a software educeer based in Israel, working with the e-lottery business. Our contracts are principally governmental, working with the Michigan State Lottery, for sample. We program to propel a platform in Virginia at the commencement of September, which will give us an involvement with 50% of the US lottery business, as there are 4 states at the instant who promise in this. We also have clients in Europe, like the lotteries in the Czech Republic and Portugal. We educe platforms, prepare integrations, and end-to-end solutions for the e-lottery business, working with companies from almost the globe who want to prolong their offerings into the online area. I am the chief operating official of the organisation.
Desired goal
What challenge were you trying to address with Innovecs?
As a part of our R&,D [investigation &, educement] team, we work with distant teams in Ukraine, both in Kharkiv and Kiev. Our Kiev team is operated by Innovecs.
Provided solution
What particular tasks were responsible for?
Innovecs has prepared frontend educement using the measure technologies in this space. We also use a Flash educeer from Innovecs, and have recently built a condition arrogance team using their resources.
One sample of a component educeed by Innovecs was integration with third-party payment solutions. Innovecs has also educeed other add-ons and games for our platform.
We use Innovecs as an prolonged team, replicating our local operations within their location. We use the same processes and educement cycle. Innovecs hasn',t handled dedicated projects for us. Alunitedly, we have almost 10 nation on Innovecs', team, and are looking to swell it.
How did you come to work with Innovecs?
We were working with an outsourcing organisation in Kharkiv, but didn',t have accomplishment in hiring resources for frontend educement. We tried our luck in Kiev, and were accomplishmentful. I leading met Innovecs', proprietor 5 years ago, when he used to work for another outsourcing organisation.
How much have you invested with Innovecs?
The total cost of Innovecs', services has been almost $300,000. We worked on a cost-plus standard. Everything is pellucid, and we know what the remuneration is for each employee that we hire. Whenever we work with one-time resources, we can attribute bonuses to them straightly through Innovecs.
What is the terminal result of working with ?
We began working with Innovecs in July 2015. We have an ongoing relationship.
Results accomplishd
Could you share any evidence that would prove the fruitivity, condition of work, or the contact of the promisement?
We assimilate outsourcing companies through inner benchmarks. One of the advantages offered by Innovecs has been hiring time. The market is very competitive, both in Israel and in Ukraine. Finding fitted educeers takes almost 3 months in our location. Putting unitedly a frontend team like the one from Innovecs would take almost 6 months. We managed to do this within one month, and we are lucky with the nation that we',ve recruited. The level of cooperation, both in administrative and technical provisions, was very good. Our interactions with Innovecs are very smooth and efficient. Whenever we had an effect, we establish that it could be resolved fastly. I',m overall lucky with Innovecs.
How did Innovecs accomplish from a project treatment standpoint?
In provisions of schedule and budget, Innovecs delivered fully. We control the process on a weekly and monthly basis, so there are no surprises in provisions of the information going back and forth.
We don',t use specialized project treatment tools. Each of our project managers has viwebsited our location, and new employees have had training periods in our R&,D center. We have an inner dedicated team chief for each team, usually Russian or Ukrainian speakers, in order for us to vanquish the speech barrier.
Are there any areas Innovecs could better?
We',ve conversant a lot from our antecedent promisement, so behind 5 years of working with outsourced companies, we',ve come to know what to anticipate in provisions of accomplishance, relationships, and financials. We share information and hint ideas to each other, improving on the go.
What tips or recommendations could you share that might increase the likelihood of accomplishment with Innovecs?
Any client should have an exact determination of what they anticipate to accomplish, including job descriptions. They should be ready to invest time for hiring and managing the relationship. We believe in having a high involvement with our outsourced organisation, with face-to-face interviews for our shortlist candidates. We tend to journey a lot, visit the websites, while also having our resources visit us. Other clients tend to work distantly, on a more project-based standard, but we see Innovecs as an extension of our own organisation.
Updated ReviewThis review was updated by the client on January 23rd, 2020. The primary star ratings were: Overall - 4.5, Quality - 4.5, Schedule - 4.5, Cost - 4.5, NPS - 5. New full is under.
A few words almost your organisation and personal responsibilities
I',m the managing ruler of a firm that prepares a platform that allows governments and other lottery preparers to migrate their data from kiosk to online.
What issue was the preparer supposed to deal with?
Innovecs?managing of nation
What were your objectives for this project?
fix business continuity, staff contentment and client contentment with the delivery
What were the reasons for choosing ?
We leading zeroed in on Ukraine and then chose Innovecs based of reputation recommendations and personal meetings
Describe the project in detail.
delivering a manner made end fruit/integration based on client needs
Were there any dedicated managers or teams that you worked with?
fruit managers, architects, educeers, database analysts, QA, designers and artists
What results did you accomplish unitedly with ?
meting timelines providing a high condition fruit
How do you rate the interaction and interaction with ?
astounding. Simply seamless
What precisely do you attend to be the key specialty of ?
They are very innovative in the way they prepare sole environment for their employees. They are process-oriented and labor to constantly better.
They have very skilled and professional staff in all specific areas. They are attentive and pliant
What should be done better, if there are any desired betterments?
none
