The project is still underway, but Integro’s contributions have met all requirements so far. Executive-level engagement and access to a range of expert resources have made for a smooth collaboration.
Integro provided the exact services that were needed without any issues or complications. The agency’s ability to suggest pragmatic solutions to complex problems helped the project run even more smoothly than expected. Integro is understanding skilled and understanding of their clients’ needs.
Integro’s efforts have enabled people to catalog and locate information with ease. With such a large-scale installation, there are inevitably occasional coordination issues. However, the team’s thorough documentation, user guides, and communicative approach help offset any problems that come up.
Integro provides excellent technical and training services and consistently follows up to ensure their work is never left incomplete. The agency is available to help with any issues that arise. Integro is particularly strong in the area of customer service.
Integro helped to get system requirements built. They demonstrated how to use them and how to build customizations later. They also helped coordinate the legal hold notification process removing 15–20 hours per matter. With their personal approach, Integro delivered beyond the clients’ expectations.
The tool indexed 130 terabytes of data, it helped identify 12 million files and capture 62 million files for internal data processes. Integro’s technical expertise yields valuable advice and high-quality products. Regular check-ins and a knack for creative problem-solving enable a smooth workflow.
The software solution selected in the project has been fully and so far successfully implemented and is expected to return measurable results very quickly. The team from Integro is very communicative, making the process enjoyable for all parties involved.
Integro is patient, thorough, and transparent. The agency delivers exactly what they promise. There have been no problems with Integro’s performance, instead, the agency is lauded for specialized services and their effectiveness.
Integro’s understanding of and experience with the software is invaluable. The agency is responsive and available for support at all times and is always willing and capable of solving any problems that arise. Integro’s care and personal touch provide an extra dimension of help and security.
Each feature and system developed by Integro has performed excellently. The team completed every project within budget and schedule while still managing to eliminate issues that arose late in the process. Their high-quality output, responsive communication, and professionalism set them apart.