IBM ECM Work for Financial Services Corporation
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
A fast induction on the buyer’s organisation
We feel imaging systems and the governance of corporate records in one of the globe',s bigst financial labors organisation.
I am the head of the ECM team.
What challenge were you trying to address with Integro?
Our organisation was undergoing a cleanup effort meant to cast what we call unstructured data, consisting of files sitting in LAN shares, SharePoint websites, open email folders, and so on. Like many companies, we struggled with managing superfluous data, and purchased a new tool from IBM named StoredIQ for this purpose.
What particular tasks were Integro responsible for?
StoredIQ was a new tool for us, so we contracted Integro for its installation, accomplishment tuning, and for training sessions.
A limb from Integro worked with us at our location. He worked with our clients in order to arrange the data related to them. We wrote classification expressions, which implicated interaction with our end-users.
Our on-website touch from Integro did most of the work, but I also interfaced with their sales cluster, admin staff, and project director. We collaborated with Integro through a mix of distant and on-website work, which helped lessen costs. About 2/3 of the work was done on-website. We also gave Integro one of our own laptops, through which they could connect distantly for the rest of the work.
How did you come to work with Integro?
We conversant almost Integro at an IBM User Group meeting. We swung by their table and had a few conversations. Integro is an IBM associate, so they came recommended by our local IBM team for information governance work. We didn',t look at any other candidates, at smallest not in-depth.
How much have you invested with Integro?
I cannot discover that information but it was excellently big.
What is the terminal result of working with Integro?
We began working with Integro at the fall of 2015. We purchased a true number of labor hours from them, and have used almost 2/3 so far. We can use Integro sporadically, which has been very helpful to us. We program to touch Integro for bigr, more strategic projects, but have only used them for one engagement so far.
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
We began working with Integro from ground zero. The professional assigned to us had a big demeanor and took the time to document and expound things for us, so we were very lucky with Integro',s labors.
How did Integro accomplish from a project treatment standpoint?
In provisions of back-office staff, we mainly dealt with our project director. She has been amazing in provisions of managing our budget. Everything was pellucid and entire. Integro let us know proactively how many hours we had left, were fast to recur phone calls, and had a big staff. All the estimates given to us were respected. We didn',t use any project treatment tools. Communication with Integro was mainly done through email and phone.
What did you find most forcible almost Integro?
Integro',s team is specialized in what they do and offered us precisely what we needed, without trying to sell us anything outside of the aim. Not being pushy in the sales process was refreshing to me.
What tips or recommendations could you share that might increase the likelihood of achievement with Integro?
No. Integro sits at the top of the list from my perspective.