Integro IT Consulting review by Natural Gas Provider at Qualified.One

Integro reviewed by Natural Gas Provider

Integro provided IT Consulting for Natural Gas Provider with approximate budget = $200,000 to $999,999.

Each feature and system developed by Integro has performed excellently. The team completed every project within budget and schedule while still managing to eliminate issues that arose late in the process. Their high-quality output, responsive communication, and professionalism set them apart.

Review summary:

Integro initially built an email solution for an energy company. Their role later expanded to involve IBM software development, records management, data collection, and content classification.

Natural Gas Provider, IT Manager

Application Consulting and Customization For Natural Gas Provider

Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Please draw your structure.

I work for a intrinsic gas pipeline organisation. We prepare services to both the MP companies and the companies that sell the gas. We transport the intrinsic gas using our own pipelines.

What is your position?

I am an IT [information technology] director.

Desired goal

What business challenge were you trying to address with Integro?

The very leading project that we occupied them on, I was working for a organisation that was purchased by Energy Transfer, and the way we were sending and receiving emails wasn',t going to work for our new organisation. We occupied Integro to revamp the way we were going to handle our emails. Because of the method complexity, the expertise and stuff like that, we ended up choosing them.

Provided solution

Please draw the aim of their involvement in more detail.

We have expanded the aim of their involvement over time. There have been multiple projects that we have occupied them on. We',ve occupied them on both software and consulting work. They',re an IBM-certified associate, so they',re well skilled with software from IBM that we use here. One project was for scanning. Another one was for records handlement, data assembly, and full classification. We',ve used them principally for IBM software processes.

How did you come to work with Integro?

I had met them through other relationships and through some trade shows, I knew who they were.

Could you prepare a perception of the size of this start in financial provisions?

Around $300,000 on an annual basis.

What is the terminal result of working with ?

Our relationship is ongoing.

Results achieved

Could you share any statistics or metrics from this engagement?

They',ve come in on or below budget see one time. They',ve pretty much hit all of our deadlines. When there are effects, they do stick with it and will stick it out for the long haul. If there are any effects, they fix them. That',s pretty much it. It',s hard to quantify their efforts owing they are mainly working on inner software processes and customizing things. I can tell you that the features and functionalities they have been working on have always panned out.

Their interaction is pretty clear, too. If there',s an effect, they address it fast and openly. They',ve been very easy to work with in situations like that. They veritably haven',t been hard at all. It',s been a very real experience.

How did Integro accomplish from a project handlement standpoint?

They have a project director for each project, and we have a project director on our side, so they basically collaborate. From a team standpoint, our technical nation work straightly with their technical nation. It',s worked our very well so far.

What distinguishes Integro from other preparers?

In general, the condition of the work by Integro is well over mean. If I look at other associates that I',ve used, it veritably comes down to the personal professionalism, and it veritably depends on the personal there, whether they',re working for them or not. But I would say overall, probably professionalism.

Is there anything Integro could have improved or done differently?

I',m pretty satisfied with how they handle the client relationships. The project handlement is good and documentation is good. I conjecture probably the only suggestion would be some additional ill-tempered training of the resources on multiple products. IBM has multiple products, so ill-tempered training on six products, instead of just one. That would surely be profitable for us.