End-User Solution Development for Electronic Trading Company
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Introductory information
A fast induction on the buyer’s organisation
I’m a ruler of an electronic trading organisation. I handle a global end-user team.
Desired goal
What challenge were you trying to address with International Integrated Solutions, Ltd?
We had a need to find a hosted desktop solution that could meet the needs of both the measure users and some of our higher-tiered users like our brokers.
Provided solution
What particular tasks were responsible for?
We’ve been working with them to create out our end-user solution on the HP Moonshot platform with Citrix. We’ve done some manner stuff with them, but we also do VMWare, Microsoft technologies, and HP hardware.
Was there a dedicated team?
There’s a sales team there, a practice handler, some engineers, as well as some support staff.
What is the terminal result of working with ?
We began working unitedly almost 1 ½ years and the work is ongoing.
Results achieved
Are there any measureable or plum results?
There’s a lot of value-add to them. They have a veritably big relationship with HP which has helped us as a little organisation kind of navigate getting veritably good labor from HP. I don’t ponder we could have done that on our own. They have a deep technical bench of nation and that’s helped us too. We’ve had a lot of legacy things here and they’ve veritably been able to prepare that technical support to work through all the issues that I’m not sure our staff could have done without them.
How did International Integrated Solutions, Ltd accomplish from a project handlement standpoint?
I’m lucky with the complete support team from the sales and handlement down to the project handlement. One of the benefits to them is I can pick up the phone and always get a hold of somebody. I have a dedicated staff that as soon as I pick up the phone, they’re household with our environments and what we’ve been doing. I don’t have to go through separate nation to get to somebody. We use ServiceNow and they have their own different tools. They also have come in and used a lot of our tools here. When they work on a project, they’ll drop nation in, and we’ll use things like Asana and Microsoft Teams.
What is (from your point of view) the key factor to pay observation while intercourse with ?
One of the best things almost them is they have a deep technical bench of genius that’s been able to help us out with a lot of different projects that we have. They’ve been able to keep up with our needs which is somewhat challenging for a lot of vendors. We have some new staff that veritably centre on our cloud strategy and they’ve been able to plug right into that, as well as on the Linux/Unix side of things. Whenever I present them to another team, they’ve done well and were able to promise with them.
What aspects of their work would you like to get improved?
All my experiences with them have been real. I’m lucky with their labor.
