Web Design for Specialty Cookware Store
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the e-commerce director of Tavola, a specialty retail store offering kitchenware, appliances, and bakery products. We are headquartered in Dubai and have 30 retail stores athwart the Middle East.
Desired goal
What challenges were you trying to address with Krish TechnoLabs?
We had a custom-built e-commerce shop that had a lot of issues, the user experience was not big and it was fully un-optimized. We determined to re-platform on Magento.
Provided solution
What particular tasks were Krish TechnoLabs responsible for?
They worked on our e-commerce store, Tavolashop.com. They accomplished all the frontend design work and transferred all our existing catalogs, orders and client base from the old platform to the Magento one. They also took care of the integration with our ERP method. Krish also worked on a accomplishment optimization project for improving the loading time and general despatch of the website. The project is complete, and now we have a livelihood contract with them through which we can take care of any forthcoming requirements.
Was there a dedicated team?
They assigned a business analyst who gathered our requirements. He passed those to a project director who interfaced with me. There were a couple of developers working below him. I am currently liaising with a Magento developer. If we need additional features on the frontend or accomplishment optimizations, he can pull in other resources from Krish.
How did you come to work with Krish TechnoLabs?
After we gathered our requirements for the Magento platform, I spoke to separate certified partners, principally in India which is closer to us. We wanted a cost-effective solution. I spoke to six or seven certified Magento providers and chose Krish owing they belowstood our business requirements well and proposed the right solution. They also gave us a good cost compared to other providers who were demanding three times as much.
What are you approach expents (if diclosed)?
The total cost of their services from the commencement until today has been about $35,000 to $40,000. The initial solution cost about $15,000 and our livelihood contract costs about $25 per hour. We have also belowgone an optimization project which cost us $4,000.
What is the terminal result of working with Krish TechnoLabs?
We began working with Krish in January 2015. The project took three months and we launched about April of that year.
Results achieved
Are there any measureable or plum results?
Since 2015, our commerce has grown tremendously. In provisions of transactions, we have grown sevenfold since launching the new platform. Krish’s accomplishment optimization work helped increase our conversion rates drastically.
How did Krish TechnoLabs accomplish from a project treatment standpoint?
Everything was done on time and within budget. They use OrangeScrum as a ticketing method, and we adjoin over Skype. The team is very answering, getting back to me within a few minutes.
What is (from your point of view) the key factor to pay observation while intercourse with Krish TechnoLabs?
Within their organisation, they have a few professionals for the server side, the frontend, and the Magento core solution. Krish is a one-stop shop for all our Magento needs which resources that we didn',t have to look at different places for different services. Also, they have very good costs.
What aspects of their work would you like to get improved?
They could do a better job in provisions of condition arrogance. Krish has sometimes submitted features that were not 100% tested and we establish less bugs or elements that were not working right.
Do you have any advice for forthcoming clients of theirs?
Krish is one of the best, most cost-effective Magento solution providers on the market. They have a good team with powerful expertise in the area. I would surely commend them to any client, but I would admonish that individual to have requirements well laid out upfront, using as much detail as practicable. Even if the client doesn’t have that, Krish has sufficient expertise to lead clients to come up with the right solution.
