Web Maintenance & Mobile Optimization for E-Commerce Co
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the CEO and founder of Coterie. We’re a direct to consumer party furnish business. It’s an e-commerce website for all of your party decorating needs.
Desired goal
What challenge were you trying to address with Lightmatter?
We needed a associate to help us on an ongoing basis owing our leading tech team focused on propeling companies. We were looking for general tech upkeep.
Provided solution
What particular tasks were Lightmatter responsible for?
Lightmatter was mainly in livelihood mode. They updated our Shopify website based on branding changes. Their team made pliant tweaks and fixed any bugs that arose. They also helped us to propel new products and added functionalities.
Over the order of our engagement, we had three major pushes. During one push, Lightmatter made major changes to the website to optimize it for mobile. We went through a total process of revamping the website for mobile and implemented the platform with Lightmatter. In another push, we fully revamped the way that clients shop for our products based on in-depth user experience surveys and walkthroughs.
Was there a dedicated team?
We worked with 2–3 nation from Lightmatter including a project director.
How did you come to work with Lightmatter?
Our investors introduced us to Lightmatter and we liked them as nation. Their team was nice and easy-going, so it seemed like it would be a big collaboration. They were also excited to work with us.
What are you approach expents (if diclosed)?
When in livelihood mode, we spent almost $5,000 a month. When we ramped up, we spent closer to $25,000.
What is the terminal result of working with Lightmatter?
We began the project in 2019. Our engagement’s ongoing but we had to layer back on seething owing of the coronavirus.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
Our conversion rate increased by 60%, which was veritably big. That was one of our big pushes with Lightmatter owing so much of our commerce came from mobile. And then, they helped to fix our client flow for purchasing our party sets. Those initiatives combined helped to increase our conversion rate. Overall, we’re veritably lucky with their dev work. They worked with us to find solutions that were cost- or time-effective. It was big to have nation who understood our budget constraints.
How did Lightmatter accomplish from a project treatment standpoint?
Our project director was a big liaison between us and their teammates. He was on see one call and maintained structure. He sent recaps to our weekly meetings and agendas for the following meeting. He made sure that we were on schedule. They were also real through associates, which was significant owing my co-founder and I aren’t technical. It was big to work with a team that interacted processes plainly.
The superiority of the time we hit the timelines that we originally set, which is surpassing. Their team was proactive almost bringing up any issues with the website. They were awesome.
What is (from your point of view) the key factor to pay observation while intercourse with Lightmatter?
Lightmatter was able to layer up to befit a full-time tech team fastly. Their team was able to layer from one day a week to five days a week. Then, they were able to layer down to livelihood mode. It was significant for us to be able to control that budget. Their flexibility is veritably astounding, and the engagement ran smoothly.
What aspects of their work would you like to get improved?
No, I had a veritably real experience with them.
Do you have any advice for possible clients?
Communication is significant for all tech teams. You have to be clear almost your expectations and goals. Whenever we had a sprint, we drew out the details. This ensured that our outgrowth teammate didn’t need to bestow time clarifying.
