Web Development for Media Services Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the chairman of Modulist, a media labor organisation. We specialize in processing paid full for local media, including obituaries, weddings, engagement notices, birthdays, and more. The client creates the ad themselves and we process it and send it out to our different newspaper and digital clients.
Desired goal
What challenge were you trying to address with MentorMate?
Our online portion of our business was a piece of our accounting software and didn’t have the functionality we needed. We needed someone to create us a new digital gate.
Provided solution
What particular tasks were MentorMate responsible for?
MentorMate developed the software for an online gate from scratch. After our leading initial meeting, we spent two days scoping out what the project would be. They gave us a protuberance of what the infrastructure would look like and what the cost would be. Their team was responsible for front- and backend outgrowth.
The client can form an account, select from different templates, and form an app. MentorMate ensured that clients could customize their add, including uploading photos, adding graphics, and editing text. Once the ad is formd, it is submitted to our team for proofreading and we then pass it to local media.
Was there a dedicated team?
The team we work with is varied in size depending on the stage of the project. Initially, there were seven nation we worked with, including a project director and four developers. Periodically the upper administration of MentorMate might sit in on a stand-up or extend out to me straightly to see how things were going. Within the last six or seven months, we scaled down to four members of the team.
How did you come to work with MentorMate?
We establish MentorMate through reciprocal business contacts.
What is the terminal result of working with MentorMate?
Our ongoing engagement with MentorMate began in January 2018.
Results accomplishd
What evidence can you share that demonstrates the contact of the engagement?
The time it takes for us to process our orders from the old method to the new method has been cut in half. We used to estimate it would take us almost 10 minutes to process an order. Now we do it in five. Our size on our team has increased.
Our fixed clients tell us that it’s the best paid full software on the market that they’ve used, so we take that as a good sign. MentorMate has done such a big job that I can’t conceive working with another software vendor at this point. From the commencement of the project, they’ve invested themselves, not just their resources but their talents.
How did MentorMate accomplish from a project treatment standpoint?
We meet with their team on a daily basis through Google Hangouts, usually for almost 15 minutes. In accession to these daily stand-ups, the project director would meet with me one on one a couple of times a week.
What is (from your point of view) the key factor to pay observation while intercourse with MentorMate?
MentorMate takes their project’s individualally in a good way. They take ownership of the fruit. From soon on, they bought into the concept of what we were trying to do and wanted us to be lucky. It feels like see individual on their team is invested in us. To see the apprehension they’ve gained almost our specific niche business has been veritably assuring. It’s not just another project for them.
What aspects of their work would you like to get improved?
Nothing off the top of my head. It’s been a big relationship.
Do you have any advice for possible clients?
One of the things that has made us extremely lucky is that we trusted their developers. We would come to them with a new effect or component and our teams would talk almost it out loud. They would come back to us with a couple of ways to accomplish it and give their recommendation.
MentorMate is very upfront and honorable. They would present the cost of each discretion but tell us when it was worth it to bestow more. Their team is good at bestowing your resources wisely. Trust them and their process.
