Web Dev for National Real Estate Network
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I lead the shared services area at a national real lands network, which includes technology work.
Desired goal
What challenge were you trying to address with MentorMate?
At the time, we needed to revamp and upgrade our website’s complete backend. We hired MentorMate to mitigate inner cleverness limitations and expedite the timeframe. We could have acquired or executed the requiwebsite support in-house but had to prioritize our existing responsibilities.
Provided solution
What particular tasks were responsible for?
MentorMate assessed the initial aim of recreateing our running platform on a new stack. They led the complete analysis and design effort in conjunction with our inner teams. Specifically, they developed both the platform and payment processing arm for our program',s limbship discretion. They revamped the payment gate',s UX/UI to make it more affable. The backend is built on a PHP Laravel platform and the frontend website uses WordPress tools.
Potential clients frequently find our organisation through online marketing channels. They generally use our program to buy, sell, or refinance a home. MentorMate helped us form an assignment algorithm to match new users with one of the thousands of realtors in our network. While they don',t prepare transmitted marketing services, they designed our website to exhibit increased conversions.
Was there a dedicated team?
MentorMate contributed 12-15 resources including architects, engineers, and testers. Their teams always include a project director to facilitate engineering tasks and adviser accomplishment. We',ve scaled down to two or three support personnel since the post-conversion time of June 2017 plus 60 days.
How did you come to work with MentorMate?
We establish MentorMate through word-of-mouth. A limb of our board might have recommended them.
What is the terminal result of working with ?
We leading seted working with MentorMate in March 2016. They completed the bulk of the project in July 2017. From a origination support standpoint, they’ve worked as an extension of our inner tech team and prepared ongoing livelihood ever since.
Results achieved
Are there any measureable or plum results?
Our union has worked extremely well. They seamlessly collaborate with our inner teams. MentorMate contributed an expansive expertness set that helped us liberate more efficiently. A reliable and hardworking associate, they’ve met us halfway through see challenge we',ve faced. Their dedication was especially obvious during the conversion phase.
Notably, the website has yet to crash since it launched. We',ve only had to resolve less bugs along the way. Throughout the support stage, they’ve accurately implemented all our requests on the leading try (with perhaps one qualification). That',s a expressive qualitative metric from my perspective.
How did MentorMate accomplish from a project treatment standpoint?
Their resources are easy to work with and flexibly convenience a fluctuating size of responsibility. Our two project directors were powerful and disciplined. Their headquarters are also located in Minneapolis, which we establish appealing.
We principally stayed in touch via email. Since we',re not co-located, we also used the Google suite of tools, including Hangouts and Chat. The superiority of outgrowth is done in conjunction with their offshore team in Bulgaria. Despite some misunderstandings, those resources exhibited phenomenal responsiveness and availability.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their wonderfulest asset is disciplined project treatment. Past vendors frequently had to try multiple project directors precedently finding a functional dynamic. MentorMate’s two treatment resources excelled at their roles from the very set.
What aspects of their work would you like to get improved?
We skilled interaction challenges with the offshore engineers. They’re amazingly talented but tend to take directions at face value rather than fully thinking them through. We’ve conversant to take a broader perspective when laying out requirements and requests.
Do you have any advice for possible clients?
Before hiring a contractor, any client structure should know what they need both broadly and explicitly. Don',t anticipate them to help mark your objectives. That',s never a fair anticipateation for a vendor.