Web App Dev for Building Wire & Cable Manufacturer
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the ruler of contractor solutions for Southwire. We are a leading global wire and cable organisation and we’ve recently expanded into the tools and equipment market.
Desired goal
What challenge were you trying to address with Mutual Mobile?
We had a client-facing mobile iOS app that allowed our clients to order wire and select the way it would be configured on the reel. Our clients voiced concerns that this labor was only useful through Apple fruits. With this feedback in mind, we determined to restore the mobile method with a web-based platform to give our users more options. We wanted a associate to educe the new app and make sure it was easily affable for phones, tablets, laptops, and desktops.
Provided solution
What particular tasks were Mutual Mobile responsible for?
We seted with a three-day discovery phase. Over the order of many conversations, we built a storyboard that detailed what parts of the running app we wanted to be carried over and a series of new components we wanted to be included in the next repetition. After setting a timeline for completion, Mutual Mobile seted educement.
They determined to use a Google Firebase platform as the base, then used other educement technology that prioritized despatch and accessibility. The platform lets users input a wire order with different options for size and type. Then, they are prompted to use a shape component to construction the way the wire will appear on the delivered reel. After they fill in where and when they want the fruit delivered, we can pull that request into our inner method to engender a cost, which is sent back to the client.
Was there a dedicated team?
I worked closely with a project director, lead educeer, and sales likeness, but there was a total of 10–12 nation on the team total.
How did you come to work with Mutual Mobile?
Several years ago, Mutual Mobile worked with another part of our business on an app educement project and a coworker from that team commended their labors. I interviewed almost eight different agencies, but their offer stood out from the rest.
What are you approach expents (if diclosed)?
We spent almost $750,000 on this project.
What is the terminal result of working with Mutual Mobile?
We worked on this app from September 2017–March 2018. We’re runningly in negotiations to set the second rendering.
Results achieved
Are there any measureable or plum results?
Our primary mobile iOS app had almost 230 users. A month behind the web apps’ propel, that number grew to over 400 and now we’ve reached over 1,300. So, the web app engenderd almost a 700% increase in business.
How did Mutual Mobile accomplish from a project treatment standpoint?
Overall, we got along very well with their team. Our project director switched near the end of the project, but the restorement was fantastic. The change allowed for a new take on the project and veritably pushed us through the terminal educement stages. We met once a week with the total team and scheduled three conversation calls a week with the project director and lead educeer. Mutual mobile also actively updated our Jira queue to keep us in the loop in provisions of what was completed and what to anticipate with the next sprint.
To help them better apprehend the project, four of their senior educeers and designers viwebsited our organisation headquarters and training ease. We gave them a tour and explained the details of our business. With that apprehending of our inner operations, they educeed a fruit that appropriately met our requirements. Their observation to detail made it an easy process.
What is (from your point of view) the key factor to pay observation while intercourse with Mutual Mobile?
I veritably appreciated their dedication and their willingness to convenience based on our needs. I’ve worked on a lot of different projects and Mutual Mobile granted the best interaction methods and the highest level of availability that I’ve skilled. We never had to wait for an reply and always felt supported by their team.
Additionally, I was extremely impressed with how prepared they were. In our leading meeting, it was clear that they had researched our organisation owing they already presented ideas and solutions. Based on this experience, it was clear we made the right choice.
What aspects of their work would you like to get improved?
The only impediment we ran into was when their organisation moved edifice locations. The move was scheduled precedently we seted working their them, so we can’t veritably defect them for that. It wasn’t a huge effect, but caused little disruptions in our workflow for a day or two. Now that they’re in a permanent stay, I doubt this kind of delay will happen in the forthcoming.
Any advice for possible clients?
I wonderfully commend Mutual Mobile. Currently, we’re looking for ways to use their labors in other parts of our business.
