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’Biden certainly has been working a strong online social outreach campaign this election year but whats really captured my attention has been the power of the Party#39;’ said technology industry analyst Josh Crandall of Netpop Research.

’Im not sure how it happened but my telephone number and email address seems to be known by almost every senior party official and Ive received texts and emails from all of them’ said Crandall. ’The crossover has been extraordinary powerful and attention grabbing. The themes they share have spread the word reinforced their positions and built momentum for additional fundraising.’

Josh Crandall CEO and co-founder of NetPop Research a market research and strategy consulting firm in San Francisco explained that Amazon has invested and built an enormous fulfillment and distribution empire. Now Amazon is scaling further by adding any new physical product categories to its systems.

’Pharmaceuticals are often monthly subscriptions or one-off purchases’ he told the E-Commerce Times. ’They are small and easily mailed. Its a perfect match for their distribution infrastructure.’

’Word on the street with most millennials is that the whole world of influencer marketing is grayscale and there is no more trust’ said Josh Crandall principal analyst at Netpop Research. ’Situations like Khloe Kardashians promotion of Tummy Flat Tea have exposed the back-office relationships that celebrities and other internet stars have with the products they are pimping. When tech savvy youth are scrolling their social media feeds on a constant basis they are quick to discern whats fact and whats fiction. At this point they have seen so many YouTube videos or IG stories of people hyping a product but who are obviously uncomfortable using it that they tune out most product related posts immediately.’


’Social media salivates for memes like Baby Yoda’ explained Josh Crandall principal analyst at Netpop Research.

’This is just the latest story to capture the imaginations of people looking for something to momentarily occupy themselves as they procrastinate on other aspects of their lives’ Crandall added. ’While Baby Yoda is a fun and entertaining social media interaction the essence of what drives people to respond and share this bit of content is similar to that of other news or political stories. Its a story that is too good to be true. People react to these stories immediately – almost viscerally – retweeting them sharing them liking or disliking them.’

’Political stories on social media strive to create the same response from their target audience’ said Crandall. ’The authors and designers of political content want their readers to react with visceral action to retweet share and respond to the stories often without even reading beyond the headline.’

’Social media and desire are the inputs that create todays most dynamic marketing channel for brands and retailers’ said Josh Crandall principal analyst at Netpop Research.

’Social media sites are the modern looking glass through which people see and want to be seen’ added Crandall. ’The sleek pictures that marketers post of cool kids in their latest styles compel those who scroll through their feed to stop and take note copy and extend further.’

’The constant feedback between brands and consumers accelerates the relationship that consumers look to embody with the brands they appreciate’ noted Crandall. ’When celebrities or casual consumer super-fans add brand endorsements the signal is only more powerful. Its hard to imagine that brands that care about the 16 to 35 year old consumer segment can overlook the power that social media sites wield on the marketplace today.’

NetPop Co-Founder / VP Cate Riegner shares her perspective on the role of big data innovative research methods and how research can ultimately help companies speak to their audiences and foster inclusivity.

Data is very valuable absolutely but there are different kinds of data… What NetPop focuses on is the human side of data … rather than what you click on or where you go or what you buy its understanding the emotions perceptions and psychology behind the decisions that we make.

’You cant trust everything you see on social media’ said Josh Crandall principal analyst at Netpop Research.

’The before and after pictures of a miracle workout or the proven benefits of some newfangled athletic machine make things sound too good to be true and they often are’ warned Crandall. ’In todays world its more important to fact-check and consult with professional trainers and physicians to make sure that the information they are receiving is sound advice.’

’Social media has a huge impact on peoples perceptions’ noted Crandall.

’If the tribe is posting about their fitness regimen it can certainly motivate an individual to start their own’ Crandall added. ’In this way social media can have an enormous positive impact.’

’YouTube brings music videos lyrics and backstage access to music fans’ explained Josh Crandall principal analyst at Netpop Research.

’After listening to a new hit its possible to find it on YouTube and see how the artist envisions the best way to present it’ Crandall added.

’Its just so easy to drop into the rabbit hole of music discovery today’ said Crandall. ’For example the Black Eyed Peas came out with a new song recently called The New Wave. I enjoyed it so much that I watched the video and then spent two hours watching all of their videos. I was thrilled to see how the group matured over a couple of decades of music making.’


’If Facebook has this financial information about me will they target me in different ways?’ asked Josh Crandall CEO of NetPop Research a market research and strategy consulting firm in San Francisco.

’Thats something that consumers will have to evaluate on their own because I dont think they can trust Facebook with the information that they give it today’ he told TechNewsWorld.

It will be a battle for Facebook to change its culture to operate in financial services Crandall said.

’The world has come to understand that Facebook has not upheld our trust to manage our privacy. Its eviscerated privacy for its own gains’ he maintained. ’The question is will Facebooks culture change to support an infrastructure that is trustworthy of our financial information?’

’Slack and other tools make it easy for people to send a lot of messages to one another but does that equate to successful collaboration?’ pondered Josh Crandall principal analyst at Netpop Research. ’No it does not.’

’The underlying problem with any productivity software tool is that they still require people to pay attention and care about the outcomes of their projects’ said Crandall. ’Co-workers need to be conscious about whether or not they are communicating effectively no matter whether its via Slack Microsoft Teams Google Hangouts or good-old email.’

If sensor data were being used just for delivering VR and AR in an ad that would be fine noted Josh Crandall CEO of NetPop Research a market research and strategy consulting firm in San Francisco.

’As soon as that data is being used for any other purpose its unethical and Im glad to see that Tim Cook is making a statement about how its being used’ he told TechNewsWorld.

’In todays world where every day theres another privacy breach and so many gaps and so many holes its nice to see that somebody is trying to close some of those holes’ Crandall said. ’Its nice to see a little momentum in that direction from a major technology company.’

’Short-form videos are terrific ways to snack on content’ said Josh Crandall principal analyst at Netpop Research.

’People love to share a quick laugh or something breathtaking with friends and family’ he told TechNewsWorld.

’Im curious to see how easy they make it to share videos across different platforms like Facebook Instagram texts and email’ said Crandall.

’You cant lock people into an app download or account to access this type of content. The barriers are too high for most consumers’ he explained.

For Firework to gain traction it may need to be as easy as pasting the videos to a clipboard and sharing on other sites and services suggested Crandall. ’Once hooked maybe consumers will wait to watch a second episode and ultimately sign up for future episodes.’

Yet Microsoft was in a tough spot when it came to IE noted Josh Crandall principal analyst at Netpop Research.

’Its like that first car you want to hold onto as long as possible. Its got a lot of great memories but its not as fun to drive as your new car’ he told TechNewsWorld. ’So it just sits in the driveway unless you need it as backup.’


Instead of investing in and improving its browser Microsoft went back to the drawing board and created Edge and then limited its availability to its Windows 10 and Xbox One devices. Fragmentation of the market wasnt the only negative consequence. To date the transition from IE to Edge hasnt been simple for Microsoft because the changes havent materially improves on the user experience.

Simply put two browsers arent better than one.

’The logos may be similar but the interfaces arent; users comfortable with IE dont find the switch to Edge intuitive and change is hard’ explained NetPops Crandall.

’This race is a sprint from the beginning’ said Josh Crandall principal analyst at Netpop Research.

’It looks like Google and Amazon are breaking away from Siri — HomeKit — in the first lap’ he told TechNewsWorld. ’Theres no doubt that Google considers this race incredibly important and recognizes it is playing catch-up to Amazons Alexa product.’

’By making the announcement Google is letting the industry know that its serious about unlocking the potential of Google Home’ said Crandall.

’Developers and [Internet of Things] companies will take heed that 5000 devices are interwoven into the fabric of Google Home and start developing for the platform if they havent already begun to do so’ he predicted.

’In other words Google is saying Look at all of the third-party development happening on our platform. If you dont support Google Home watch out because were here to stay#39;’ Crandall said.

Publishers should obtain consent from people whose data theyre submitting to Google maintained Josh Crandall CEO of NetPop Research.

’Google is simply stating that the publishers that submit works to Google presumably for additional audience aggregation are in compliance with the GDPR requirements’ he told the E-Commerce Times. ’Google is simply protecting its own business by requiring upstream publishers to comply with GDPR where necessary.’

The new policy shows that Google is trying to be careful about adhering to the GDPR Crandall said.

’Google and the EU already have a tense relationship around data privacy search results and other business practices’ he said. ’Google is following the requirements of the GDPR very closely to avoid any further issues that they can.’

’Amazons announcement will spark the fascination of all the makers in our midst’ said Josh Crandall principal analyst at Netpop Research.

’Imagine how cool somebody will look when they can show off the unique imaginative skills that they programmed into their audio friend Alexa’ he told TechNewsWorld.

’It doesnt really matter how many people actually code skills. All it will take to make this a PR win is a couple of YouTube videos of creative and funny skills that a few people add to their speakers’ Crandall added.

Facebook needs to be careful about how it handles data following the improper sharing of information on 87 million users in the Cambridge Analytica episode said Josh Crandall CEO of NetPop Research.

’These are delicate times for Facebook. Use of any technologies to target Facebook users should be considered very carefully especially right now’ he told the E-Commerce Times.

’Questions around where and how data are being used are front and center for influential savvy users’ Crandall said.

’Rolling out AI at this point may be a short-term solution for quarterly earnings’ he continued ’but may be seen by some as another step towards long-term user distrust for the way Facebook respects user data and privacy.’

’Facebook has been on the edge of this catastrophe for a long time’ said Josh Crandall principal analyst at Netpop Research.

’The company has leveraged data mining to encourage users to spend more time on the site and enable advertisers to target likely consumers more effectively than ever before’ he told TechNewsWorld.

’To promote the growth of a developer ecosystem Facebook provided third-party developers access to their users data as well’ Crandall noted. ’Access to user data enables developers to create more viral applications.’

’Facebooks latest public statements about locking down data sharing is a first step but its not enough to speak to the media about the actions they are taking’ suggested Netpops Crandall.

When it comes to accessing personal information technology companies are in a more powerful position than ever he added.

’Its essential to talk directly to the member community and protect those who decided to share real intimate facts about themselves with others on the Facebook platform’ Crandall said.

Because of the complexity of cryptocurrency products consumers may need to be protected from themselves as Google and Facebook appear to be doing suggested Josh Crandall CEO of NetPop Research.

’This is a very speculative space and people are being taken advantage of’ he told the E-Commerce Times. ’People are jumping into this like its gambling so Google is trying to protect consumers.’

’Google is looking after and tending to the health of online ads overall’ Netpops Crandall said.

’While it could be making money from these speculative cryptocurrency providers its more concerned about the long-term health of the online advertising ecosystem’ he noted.

’It doesnt want consumers to react in a negative way to all online ads because they were taken advantage of by one for cryptocurrency’ Crandall said.

By building ad blocking into Chrome Google wants to enhance the consumers experience with advertising noted Josh Crandall CEO of NetPop Research.

’They want to support an advertising experience thats beneficial to consumers’ he told the E-Commerce Times. ’If its beneficial to consumers it will ultimately be beneficial to advertisers.’

Now that Chrome which has about 60 percent of the browser market has built-in ad blocking other browser makers will be taking notice NetPops Crandall noted.

’Google as the leader in the browser space is sending a signal to other browser makers and technology providers in the market and they will take that into consideration’ he said.

What surprised Netpop Research principal analyst Josh Crandall are the media companies that have been the early adopters in this space.

’The BBC Wall Street Journal Harvard Business Review and The Economist have already embraced audio distribution’ he said.

’The format is better suited for news highlights rather than in-depth reporting. Amazon has coined the phrase Flash Briefing to capture how the news is delivered over its service’ Crandall explained. ’Its kind of ironic that the early adopters to this method of distributing content are known for thoughtful thorough coverage versus the outlets like USA Today and CNN which are more frequently associated with sound-bite coverage.’


’The podcast industry has been silently riding the wave of smartphone adoption over the last decade and its been a good thing for the artists and businesses in the industry’ noted Josh Crandall principal analyst at Netpop Research.

’After riding the rollercoaster of VC hype in the early 2000s the industry settled into the long haul of building awareness trial and finally audiences’ he told the E-Commerce Times.

’Google is taking brave steps into the politics of advertising these days’ said Josh Crandall principal analyst at Netpop Research.

’They are releasing their Chrome based Adblock Plus and now have announced ad controls’ he told the E-Commerce Times.

’On the surface these moves might be seen as contradictory with their business model but Google is slowly changing the rules to protect the long-term strength of online advertising’ added Crandall.

’Humans will feed the machines’ said Josh Crandall principal analyst at Netpop Research.

’Theres no stopping artificial intelligence and machine learning’ he told TechNewsWorld…….

……’It will be a frustrating year as these assistive technologies which arent quite helpful yet offer suggestions and recommendations that dont provide the solutions we are really looking for’ said Crandall ’but dont fret — the technologies will continue to improve and become more personalized.’

’Atlassians singular focus on software developers and team collaboration over the years has carved out a successful niche for the company’ said Josh Crandall principal analyst at Netpop Research.

’It has focused on the agile process and has evolved hand-in-hand with how software is created for an Internet-connected world’ he told the E-Commerce Times. ’Atlassian has used acquisitions — Hipchat and Trello — to advance their strategy and now are leveraging those skills to develop new products in house.’



Thanks to these and other features ’the iPhone changed the game entirely’ said Josh Crandall principal analyst at Netpop Research.

’The combination of space-aged materials — gorilla glass and flat batteries — and pocket-sized convenience brought the Internet into the palms of our hands — anytime everywhere’ he told TechNewsWorld. ’It flipped Silicon Valleys perspective from building a faster laptop to focus on a mobile-first world.’

’Ajit Pai is a forward thinker who wants to simplify and speed up how the FCC operates’ said Josh Crandall principal analyst at Netpop Research.

’He has five years of experience within the FCC and has participated in the commissions efforts to stay ahead of a rapidly changing telecommunications landscape’ Crandall told the E-Commerce Times.

’His statements on Net neutrality make me cautiously optimistic that he recognizes the economic and social benefits that a level playing field have created’ he added. ’He opposes heavy regulations that come with the determination that the Internet is a public utility and not specifically Net neutrality.

’Microsoft has invested enormously in Surface and their efforts are finally paying off’ observed Josh Crandall principal analyst at Netpop Research.

’Surface is the kind of product line that Microsoft has had in mind through the development of Windows 10 an OS that performs the same way on every device’ he told the E-Commerce Times.

Microsoft recently has begun to invest in hardware more earnestly than Apple has and it ’may not be impeded by historical silos that tend to emerge in big companies’ added Crandall.

’Surface isnt simply a tablet product line’ he said. ’Its a touch-based computing platform that spans different screen formats and offers consumers two professional models.’

’All of the content we contribute online is going through an Internet service provider e.g. your cable system or telephone company’ said Josh Crandall principal analyst at Netpop Research. ’From there its traveling through the Internet traversing through routers and networks to the final destination. As we now know governments and private industry can tap into it fairly easily to understand what sites youre visiting as well as the content somebody contributes.’

For this reason people need to think of online activity as public activity added Crandall.

’Many people feel safe when it comes to saying things on social media that they wouldnt say directly to somebody whos in the same room’ he added. ’If you wouldnt say something directly to somebody its best not to share it online either. In fact its more important to be careful online because everything that you contribute leaves its tracks.’

’Live-streaming the conventions is a smart move by Twitter’ said Josh Crandall principal analyst at NetPop Research. ’Twitter has become part of the political dialogue and maintaining that foothold is more important than ever for the brand now that user growth has leveled off’ he told the E-Commerce Times.

’By live-streaming the conventions Twitter combines big media video with the personal repartee that candidates and commentators are leveraging more frequently than ever during this campaign’ explained NetPops Crandall. ’Not only will Twitter bring in a younger more wired audience — it strengthens its position within the cognoscenti who consider Twitter a political tool’ he added.

’The use of Periscope to broadcast the Democratic sit-in was a creative use of technology to circumvent a political problem’ said Josh Crandall principal analyst at Netpop Research.

’Politicians will use whatever means is necessary to get their message out whether its a Sunday TV news program social media or an online broadcast’ he told the E-Commerce Times. ’The lines between traditional and online media continue to blur and the result is a fluid exchange of anytime anywhere coverage of the world around us.’

’Twitters future if it manages to survive a transition will be more closely aligned with B2B communications’ added NetPop Researchs Crandall. ’Whether thats a political pundit making a public statement or a corporation staking a claim to the latest product launch Twitter is effective for reaching a targeted audience that cares about what is going on in that particular corner of the world.’

’3D Touch is one of those exciting technologies that is easy for consumers to adopt and it will be terrific with the pre-installed Apple apps where Apple controls a very consistent user experience’ says Josh Crandall CEO of NetPop Research LLC an Internet and mobile consumer research firm.

After 10 years its clear YouTube has changed the world but it doesnt seem to have displaced anything else. ’While YouTube has certainly diversified in terms of channels pro/am content and the like user-uploaded content hasnt undermined the value of professionally produced content in the way one might have thought during YouTubes initial meteoric rise’ noted IDC analyst Greg Ireland.

Oculus VR on Monday unveiled a new project at the Sundance Film Festival in Park City Utah. Oculus Story Studio will produce movies in virtual reality. It presented its first example of the genre on Monday evening — a 4-minute experience called Lost.

At Disqus we know that people choose to express themselves freely and openly in online communities. They can choose what they want to say where they want to say it and how they choose to identify themselves when they do.  And many of the people who use Disqus do this under a pseudonym — a handle or nickname that isnt the persons actual name.

A new report from Disqus claims that people who comment on news sites arent worried about whether their fellow commenters identify themselves with their real name or a pseudonym. So arewebsites like Reuters wrong for banning comments because their pseudonymous vitriol distracts from a reports substance or have Disqus users own biases compromised the study?

The value of having reader comments on news stories has taken a bit of a beating with sites like Re/code and Reuters being the latest to do away with them because they are seen as a troll-filled wasteland. Many blame this lack of civility on the fact that commenters often use pseudonyms but a recent study by Disqus — which makes a commenting platform used by a number of blogs and news sites — indicates that for most readers a comment is not seen as any less trustworthy just because the poster uses a pseudonym.

A new study released by online commenting platform Disqus has found that people make a conscious decision to use pseudonyms depending on the topic.

’Offering multiple desktops to separate personal and professional uses is smart as is the additional focus on snapping different applications to the screen at once.’

Publisher Roundtable a new collective intelligence platform for online content publishers launched today. A collaboration between market research company NetPop and content monetization company VigLink Publisher Roundtable is designed to foster collaboration and knowledge sharing among publishers. The platform is free to online publishers of all sizes.

Snapchat appears to be getting serious about rectifying its privacy and security problems. The company issued a better-late-than-never apology to its users for having let their personal data be compromised. That may be an indication that Snapchats youthful leadership is beginning to get a grip on the complexities of running a business that could be worth a few billion dollars.

Desktop users may not yet be able to create Flipboard magazines on that platform but they can browse the many digital magazines out there. That in turn gives magazine creators a way to expand their audiences — and possibly to create better content. ’More screen real estate enables magazine creators to provide more immersive experiences’ explained Netpop analyst Josh Crandall.

Amazons rumored 3D smartphone could be amazing — or it could just be a wacky idea that never comes to fruition. No one seems able to see an obvious business model. Could Amazon be innovating for innovations sake? ’All of the leaders are looking for the next miracle technology’ said analyst Josh Crandall. ’Apple has its watch Google has its Glass and now Amazon has its 3D phone.

Samsung is expanding its footprint in the mobile market by taking up square footage in Best Buy stores. The Samsung Experience Shops will push Galaxy S4s and other mobile products and company-trained customer service attendants will help demo the devices. All of this will be going on under the same roof as Apples section in Best Buy while the electronics retailer gains a partner who could help boost foot traffic in its struggling stores.

As CEO Marissa Mayer whips Yahoo into shape an acquisition or two may be in order to beef up the companys content offerings. One of the companies rumored to be under consideration is Zynga which has fallen upon hard times. A deal could turn lemons into lemonade for both companies giving Zynga a much-needed platform to play on and boosting Yahoos mobile presence.

After years of persisting as a reliable but unexciting PC maker Dell is finally recognizing the need to switch things up. It has succeeded in putting together a deal that will allow it to flee the unforgiving Wall Street atmosphere and regroup as a private company. Microsoft is a big player in the gambit having agreed to plunk down $2 billion.

There are two audiences for the Super Bowl: one to watch the game the other to check out the commercials. While those interested in on-the-field action have to wait until Sunday more Super Bowl ads are getting pre-game reveals online via websites and social networks. The Internet has become an All-Pro player in marketing campaigns letting brands squeeze more value from their ad spend.

Google has begun to require that reviewers on Google Play be signed in through Google+. ’Signing in to a service enables providers to offer a more feature-rich experience that is tailored to each user’ said Josh Crandall principal analyst at NetPop. ’Users who wish to remain anonymous can either sign out of their accounts and not receive the enhancements or they can devise ways to juke the system.’

Carl Icahn wont decide Netflixs fate if the companys board has its way but that still leaves wide open the question of what lies ahead. Whether its a hostile takeover or a negotiated deal its likely some unpleasant change is in store. It all goes back to Netflixs effort more than a year ago to veer toward video streaming a move that made perfect sense but was badly botched in the execution.

Though there was no Google show on Monday its Nexus 10 tablet would have been the star — and it may even outshine the iPad. It has higher resolution than the iPad with Retina display and unlike the iPad it has a 16:10 aspect ratio that nicely accommodates the wide-screen format. It will offer movie buffs a superior viewing experience. Plus it sells for a full $100 less than a comparable iPad.

Yahoo CEO Marissa Mayer appears to be on track to implement a makeover for the company and has begun assembling a team to advance her plans with the appointment of Ken Goldman as CFO. Mayer plans to improve the talent pool of the once-hot Internet darling and to refocus on its culture company goals compensation and calibrations.

’Google+ offers enhanced privacy controls and productivity tools via Hangouts and screen-sharing capabilities that all businesses can benefit from’ Josh Crandall principal analyst at NetPop told the E-Commerce Times. ’The service should be considered a social network for increased productivity rather than simply a social network.’

’Groupons difficulty in the market is in part due to the aggressive sales tactics the company used to grow so quickly’ said Josh Crandall principal analyst for NetPop. ’Small businesses that have tried Groupon are now evaluating the ROI of their offers to understand the long-term impacts on their businesses.’

’Will people be able to restrain themselves from using [social media] so that the Olympic moments are not spoiled? The traffic metrics for Facebook Twitter and the like will reveal who really wins in the face-off between our addiction to social media and the desire to experience those special Olympic moments on TV’ said Josh Crandall of Netpop.

ICANNs new gTLD system may open new branding opportunities but it might also exacerbate Internet security concerns. ’There are so many company names out there that it could be difficult even for the naming entities to determine what is real and what is fraud’ said tech analyst Rob Enderle. ’I do think fraud is a legitimate concern.’

On Tuesday Facebook rebuffed claims that its advertisements are ineffective. The social network giant which has seen its stock price fall since its May 18 IPO responded to the latest criticism with its own researc