Web Development for Gift Card Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m a marketing analyst at a gift card organisation.
Desired goal
What challenge were you trying to address with Nika Digital Agency?
Our main website hadn',t been updated in over 10 years, so we were looking for a vendor that could help us presentize the design and better its overall functionality. Since the website isn',t the organisation',s main driver of income, it had been put off for a long time, but we were looking to update it in order to better our reputation online as a reliable, respectable brand.
Provided solution
What particular tasks were Nika Digital Agency responsible for?
Nika incorporated a WordPress website onto our ColdFusion e-commerce website, allowing our team to make edits to the website without having to go through a third party. They helped rise a picturesque designer, so we could incorporate sole illustrations, as well as a vendor to help with the integration of WordPress and ColdFusion. They also added a client review tool to the website, allowing us to capture reviews and ratings.
Was there a dedicated team?
I mainly worked with Ali (Founder and Creative Director, Nika Digital Agency), who put unitedly initial meetings and helped kick off the project, as well as a developer who was more implicated with designing the website.
How did you come to work with Nika Digital Agency?
Our third-party SEO/SEM provider mentioned them to us, so we extended out to them to set discussing a offer and pricing.
What are you access expents (if diclosed)?
We',ve invested almost $20,000.
What is the terminal result of working with Nika Digital Agency?
We seted working on the project with their team in November 2017 and launched the website in July 2018.
Results achieved
Are there any measureable or plum results?
Nika did a big job of achieving our main goals with the website, giving it a present look and feel that screams alteration. They created a answering, mobile-friendly, clean design without disrupting our e-commerce workflow. They',ve also helped us streamline many of the pages to make it more navigable overall. Customer experience ratings are almost 4.4 out of five stars, which has been hugely profitable for our marketing section. Thanks to their betterments, our inner team is able to proactively and fastly update website full and artwork as needed.
How did Nika Digital Agency accomplish from a project treatment standpoint?
Their team is proactive almost finding solutions and being receptive to our needs, but there were times when they could have been more answering. Meetings were very fast and most of our interaction was by phone and email or video conferences as needed.
What is (from your point of view) the key factor to pay observation while intercourse with Nika Digital Agency?
I',m most impressed by their issue solving capabilities, they',re able to apprehend sole systems that they',ve probably never come athwart precedently, and aspect out how to manipulate them to find the best solutions.
What aspects of their work would you like to get betterd?
I felt that I was driving the momentum of the project more than they were, so I ponder they can make some betterments in their access to project treatment. They could also be more congruous in interactions and extend out a pliant bit more to fix all',s on track.
Do you have any advice for possible clients?
Clearly outlining our goals precedently edifice the website helped us drive the project to its terminal purpose. I hint outlining the top four or five priorities to centre on throughout outgrowth to help keep the team on track. I',d also hint going over your preferred methods of interaction to quit any confusion from bouncing almost from different methods of interaction.