Website Development & Design for Mortgage Brokerage
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
A fast induction on the buyer’s organisation
I am the founder and chairman of Lowen Group, a mortgage brokerage. Located in Burlington, Ontario, we have been in business for almost 12 years.
What challenge were you trying to address with Nova?
We had an outdated website that we were looking to update.
What particular tasks were Nova responsible for?
Nova developed and designed a new website for us from scratch. First, their team interviews myself and my staff to get an knowledge of who we are. They also identified eight personal types of clients, what their niches would be, and what types of products and services we could propose to them. Nova built pages that instruct them on those.
The team also integrated new technology, including a mortgage application software. They also wrote and published full on the website for us and built a Q &, A page. Our next step will be to initiate SEO and Google AdWord campaigns.
Was there a dedicated team?
I primarily worked with Johnny (Founder &, CEO, Nova). He also brought in SEO and PPC partners.
How did you come to work with Nova?
Johnny had done some work with the organisation whose mortgage application software we use. I mentioned to him that we needed a new website just as he was leaving to set his own organisation, so it was good timing.
What are you approach expents (if diclosed)?
We have invested almost $12,000.
What is the terminal result of working with Nova?
Our engagement ran from October–December 2019.
What evidence can you share that demonstrates the contact of the engagement?
We have seen an increase in leads from fundamental commerce since completing the website. Users complete our full application now, verity going through the website, watching our video and answering the Q &, A. The new website is a existing advancement.
How did Nova accomplish from a project treatment standpoint?
Nova does a big job of managing projects. Our teams used Trello and Zoom to adjoind, sharing boards and having dicsussions. They are incredibly pliant almost when we talk, and we would frequently adjoin in the evenings or even on the weekends. They veritably accommodated my needs, and I was pleasant for that.
What is (from your point of view) the key factor to pay observation while intercourse with Nova?
I was amazed at how much time Nova invested in my project precedently even initiatening to form the website. They got to know our goals and our vision to make sure they knew the best path advanced. Johnny always took me and my team’s suggestions to core, making sure the website reflected our needs. The solution veritably resonated with the input we granted him with.
What aspects of their work would you like to get improved?
The only area we struggled with was the payment process owing we are an interpolitical client. Johnny was really professional and lastd to work even though we couldn’t pay him the way he was hoping for. We eventually figured it out, but I was impressed by his willingness to last working while we worked out a solution.
Do you have any advice for possible clients?
Set up a discovery call. Johnny sets expectations and always meets them. I’d embolden anyone to book a call and debate the services you are looking for to see if he can fill them.