The website maintenance delivered by Oshyn has completely satisfied all project requirements and stakeholder expectations. Their team goes above and beyond to address any challenges the client is facing in connection with their website and responds quickly to all questions and requests.
The new e-commerce platform expanded product options and increased the highest available subscription offering five-fold. Oshyn demonstrated a vested interest in success with a collaborative and integrative approach. The team was receptive to feedback and constantly improving operations.
Oshyn has proven itself to be technically competent and reliable. They’ve been able to quickly fix problems that seemed unresolvable. They’ve received great feedback internally, as well as from stakeholders. In addition to their expertise, their flexibility and adaptability truly distinguish them.
The site is now stable and its speed has increased by 50%, making the third-party client happy. Oshyn’s project manager was fantastic. He was easy to work with, always met deadlines, and gave accurate cost-estimates.
Oshyn’s work has allowed for a much-improved customer experience, helping internal stakeholders respond to demand for online services. They’re communicative and responsive, providing regular updates about project progress. They work hard and strive to meet project goals.
Online sales in the new environment up ten times over the old system and have almost entirely replaced phone transactions. Oshyn is always readily available and forthcoming with status updates and reports. The working relationship with them is friendly and very close.
Employee feedback to the Sitecore redesigns and maintenance has been positive. Site stability and uptime have improved considerably. While some projects suffered from lack of business analysis, Oshyn’s responsive communication and extensive technical knowledge of Sitecore have been invaluable.
The website has seen consistently high traffic. Oshyn’s management was flexible yet reliable, working with multiple development teams and delivering products on schedule. The team’s ability to explain the Sitecore system and to mobilize it for both mobile and web was crucial to project success.
The redesigned sites were positively received. After implementation alongside a new marketing strategy, page views also increased. Although miscommunication occurred at times, Oshyn adapted their management approach to address any feedback and deliver projects within the established timetable.
