Their work has received positive feedback from key stakeholders, saving time and money in the process. The PATLive team responds promptly to all concerns. They also offer useful tactical advice. While some bumps still need to be smoothed out, efficiency and quality of work generally win the day.
The services from PATLive have saved the company valuable time and caused a decrease in missed calls for the business. The team has been a capable partner, and their established process fosters a smooth ongoing engagement.
Their services have markedly increased the ability to better screen calls and provide a professional first impression for new clients. As such, they have been well-received. While communication is somewhat lacking, efficiency and quality of work generally win the day.
PATLive covers all of the incoming calls, which helps the in-house team save a tremendous amount of time. Their commitment and ability to resolve issues immediately made them a reliable partner.
The in-house team is able to save time and cut the costs of hiring a full-time employee to answer the calls. PATLive has met all needs, while their expertise, personable approach, and reasonable rates contributed to the positive experience.
The quality of inbound calls has improved, and PATLive helped secure at least six qualified transactions over the course of a year. They’re responsive and provide a high level of customer service.
The support from PATLive saves valuable company time, creating more opportunities for success. The team’s around the clock availability ensures all calls from potential customers are answered. They’ve been a valuable partner and are flexible with scope changes and added needs.