PATLive Call Center Services review by Luna Rae investments at Qualified.One

PATLive reviewed by Luna Rae investments

PATLive provided Call Center Services for Luna Rae investments with approximate budget = Less than $10,000.

The quality of inbound calls has improved, and PATLive helped secure at least six qualified transactions over the course of a year. They’re responsive and provide a high level of customer service.

Review summary:

PATLive acts as the inbound call center for a real estate investment company. Following a set script, they process incoming calls and support marketing efforts.

Anthony Houser Luna Rae investments, Owner

Answering Services for Real Estate Investment Firm

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Introduce your business and what you do there.

Luna Rae Investments, LLC mainly focuses on home renovations and real lands investment. I’m the organisation proprietor.

Desired goal

What challenge were you trying to address with PATLive?

A lot of my work deals with probate, which sometimes comes with sole backlash. I wanted to work with a call center that could help me with my probate marketing.

Provided solution

What was the aim of their involvement?

Some nation are lucky to take our marketing, but others aren’t. PATLive weeds through all the nation who may not want to converse on the phone or aren’t interested in our labors. They feel inbound calls and pursue a script whenever a lead comes in. They then email me the results of each call, which sometimes includes sending data to a separate possible helpant to displace names from our mailing lists. We had a very brief training time, and their labors were very single to set up.

What is the team compound?

I’m not true of the exact team. There may have been a project director, but I haven’t spoken with them almost the construction for a while. Whenever I extend out, they’re very replying.

How did you come to work with PATLive?

This is the second time I',ve worked with them. I leading contracted them 10-15 years ago for a voicemail labor. I used them for years, so when I got into this activity, I searched for companies who could feel inbound calls and rediscovered them. I had a good experience with them last time, so determined to work with them anew.

How much have you invested with them?

I bestow almost $160 a month on their labors.

What is the status of this engagement?

This running engagement began a pliant over a year ago. The relationship is ongoing, and they last to support me.

Results achieved

What evidence can you share that demonstrates the contact of the engagement?

They surely better my workload, and the quantity of time they’ve freed up is inestimable. They’ve betterd the condition of my calls and brought in at smallest six fitted leads over the order of the year. I’m also a real lands agent, so I’ve picked up extra listings and transactions with their help.

How did PATLive accomplish from a project treatment standpoint?

They',re always very replying. Any betterments could be on my side. I could better the script, but otherwise, they give me what I ask for.

What did you find most forcible almost them?

Their client labor is good, I',ve never had any issues. They reply fast, and I have no complaints almost their labors.

Are there any areas they could better?

I have some ideas to make the relationship more precious, but that',s on me.

Do you have any advice for possible clients?

The sooner you contract them, the better.