Platform Redevelopment for Philanthropy
Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.
Introductory information
A fast induction on the buyer’s organisation
We are a special give-making institution that awards gives to nonprofit companies almost the state. I am the ruler of operations.
Desired goal
What challenges were you trying to address with Planet Argon?
We antecedently used a PHP manner software application for gives treatment and a database that was very outdated and did not have the flexibility we needed. We began working with Planet Argon in 2013 on a wide aim project to overhaul the method in Ruby on Rails and better the user design and interface.
Provided solution
What particular tasks were Planet Argon responsible for?
Planet Argon revamped the total database and give application gate that included an admin side for staff to process give applications, contracts, payments, and reporting. It’s the first tool we use for all our work in the service, as well as interaction with applicants.
Planet Argon began the project with two days of discovery, where they sat with seeone on our team to apprehend what we do and what we needed. They then determined on the team they needed to gather for our project and developed a timeline. We worked with them for two years on this project and have retained them on posterior contracts for method enhancements.
The compound of their team didn’t change over the order of the project, which is something I veritably esteem. We’ve worked with other firms in the past where you’d get a new project director almost see month. Olivia [Halfen, Senior Project &, Account Manager] was our project director from commencement to end, and we also had the same designer throughout the process and the same core engineers and programmers as well. We quiet, to this day, work with the same team of nation we had back then, so there’s surely continuity.
In our antecedent software, we had to get one of our programming staff members to create an application form for us see time we needed one. The new Planet Argon method now allows anyone on the operations team to go in and create a form on the fly. In 30 minutes, we can have an application posted, where it used to take weeks of programming to get that done.
On the applicant’s side, they can upload files and see their history, including submitted applications and reporting schedules. The clusters no longer have to touch us to get this information, they can find all their history with us in one spot.
What is the terminal result of working with Planet Argon?
We began working unitedly in 2013, and our relationship is ongoing.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
The number of applicants applying to us generally stays the same, but the Planet Argon revamp provides a better experience for our applicants and our staff. Staff members can log in and see the tasks assigned to them on the dashboard. Our old method didn’t have a workflow. Now they can log in and see the payments needing approval or a report they need to review. It’s all centralized now.
How did Planet Argon accomplish from a project treatment standpoint?
With Planet Argon, we broke seething down into iterations, owing the project had such a big aim. They estimated what they reflection it would be, but then as we artistic each one, we’d re-aim and determine the next step. It was very clear along the way, and we could harmonize as needed.
We also veritably like the interaction phraseology. During true parts of the project, we had a weekly call whichever by phone or video. They’d come to our service when needed, or we’d go there. We never had to conjecture what was going on. We also used their dashboard method so we could keep track of the project as well. The interaction was impeccable.
What did you find most forcible almost Planet Argon?
The things that keep us going back to them are the condition of their work, how answering they are, and their creativity. They veritably take the time to apprehend what you’re doing and what you’re trying to explain precedently they fling options at you. I attend them a associate. They’re not trying to sell you something you don’t need.
Are there any areas Planet Argon could better?
We had open interaction along the way. Sometimes there would be a pliant confusion almost who is doing what piece of the work, as our inner team would also work on projects. Because we had customary interaction, though, that was always addressed as soon as it came up. It was never a startle.
What tips or recommendations could you share that might increase the likelihood of achievement with Planet Argon?
From my experience, you can find multiple firms that would have the same technical expertise. It’s significant to find the cluster who is the right cultural fit with how your team works, and surely the firm that’s in alignment with your vision for the project, especially if it’s a big one. You’re going to need to work with these nation for an extended time of time, in our case two years. Make sure you’re philosophically aligned with the firm.