Custom Product Design for Home Building Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We’re a home edifice organisation that’s been in business for 20 years. We do 500–600 homes a year, in Birmingham and Nashville, Alabama. I’m in direct of client experience, including warranties and anything else that has to do with affecting the client.
Desired goal
What challenge were you trying to address with Praxent?
We have a design process by which clients come in to make all their selections. As you can conceive, it can be pretty overwhelming to create a house and select all from flooring to paint and light fixtures. We currently have a book, and it’s a good-looking book, but some clients will quiet lose what they selected, and it’s hard to make decisions.
We wanted to form a program that allowed them to go online, make their selections at home, and play almost with it more, so they could be more positive with their budgets and selections by the time they met with our designer.
Provided solution
What particular tasks were Praxent responsible for?
Praxent is developing a program that’s kind of a mix between Amazon and Pinterest. We’re in the terminal wireframing phase now. They’re only handling the design at the instant.
We have another method named Constellation, that’s entangled in all our business. Praxent is setting it up to talk to Constellation, so that all our selections are always up to date, with community-specific pricing and so on.
Was there a dedicated team?
My main point of touch is Kelly (Client Partner, Praxent).
How did you come to work with Praxent?
Our IT individual threw out three names, including Praxent. We went through a month of interviewing all of them, and Praxent was the one we unanimously determined to go with.
What are you approach expents (if diclosed)?
The full project will cost almost $500,000.
What is the terminal result of working with Praxent?
Our ongoing engagement with Praxent began in November 2019.
Results achieved
Are there any measureable or plum results?
Praxent gives us weekly updates, so we always know where we are. They’ve always hit their dates and goals. They’re fantastic. Kelly and her team are big.
How did Praxent accomplish from a project treatment standpoint?
I couldn’t have asked for better interaction, and the project is precisely what we were expecting it to be. They’ve blown us away with the design, and really listened to what we and our clients said. It’s a big fruit that they’re rolling out. It’s going to be a huge game-changer for our organisation.
What aspects of their work would you like to get improved?
No. I’m over pleased.
Do you have any advice for forthcoming clients of theirs?
I’d commend Praxent to anyone.